No admin access via Desktop but only with Mobile
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I just bought a brand new TP link model W8961N as you can see in the image but the problem is that every single time i am trying to connect with 192.168.1.1 from desktop, It doesnt work.
However, i can access the url from mobile device. Why is this happening to this device? Please provide a solution. I bought this modem/router combo with the suggestion of bestproduct and now i do not know how to tackle this problem.
PS: I have not modified any IP config in IPV4 or IPV6 it is automatic. No VPN or proxy extension on chrome. Thanks
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Hi all,
With laptop connected to the TP-Link router, please verify whether the IP address and gateway is valid, instruction to check them as below:
https://www.tp-link.com/support/faq/838/
Then try to use the gateway of router( 192.168.1.1 or 192.168.0.1) to login; meanwhile, you can use the domain name to give it a go. For the DSL modem router, it is tplinkmodem.net; for wireless router like C60, it is tplinkwifi.net.
Besides, you can try to use different web browser to give it a go.
If still the same, try to ping the gateway of router and check whether it works.
Good day.
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Thanks for the reply but I'm not going to bother. I can logon to the router wirelessly using the usual IP address and a local router password. After performing 2 factory resets and restesting TPlink it still not working so I'm sticking with a local password for access.
TPLink just stopped working on the router (the Android app logged on just fine but is feature poor) I can no longer rely on TPLink and can live without it.
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Try to do what he says, but nothing worked, there is something else I can do to make it work.
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Hi Franco,
Have you ever tried to use the default login username and password to access it? They are both admin.
If still does not work, try to hard reset it by holding the reset button or hole for 10s and relogin.
May it help and have a nice day.
Franco_Barrera wrote
Try to do what he says, but nothing worked, there is something else I can do to make it work.
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Hi @DeckerdUK
what is the model number of your device? Could you please show us a screenshot of the login page where you get stuck?
Meanwhile, once you hard reset the device, you need use the default local password to login, which is admin.
Note: How to reset: With device powered on, hold the reset button/hole for 10s until you see all the leds come on momentarily and then let it go.
If still does not work, try to change another web browser or device to access the web interface.
May it help and have a nice day.
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@Facelines bought this modem/router combo with the suggestion of best products and now i do not know how to tackle this https://tecktak.com/
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