TL-MR6400 the Internet will down but all lights on
Hello,
there have some problem happen to the router that I had just bought for 3 days.
The Internet will be down suddenly,sometimes 10 mins ,sometimes half an hour.
Then I reopen it. However, it will be down again and again.
I try some method. Like ,set primary DNS to 8.8.8.8,reset the router...
It still keep in the cycle..
here is the System log,but the ip display is not 0:
2019-07-04 11:59:26 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:00:37 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:00:40 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:00:43 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:00:48 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:00:51 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:00:54 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:02:35 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:02:38 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:02:41 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:02:46 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:02:49 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:02:52 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:02:57 [5] DHCPD: Recv REQUEST from 14:AB:C5:6F:DD:44
2019-07-04 12:02:57 [5] DHCPD: Send ACK to 192.168.1.101
2019-07-04 12:05:03 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:05:06 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:05:09 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:05:14 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:05:17 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:05:20 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:07:31 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:07:34 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:07:37 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:07:42 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:07:45 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:07:48 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:09:59 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:10:02 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:10:05 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:10:10 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:10:13 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:10:16 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:12:27 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:12:30 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:12:33 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:12:38 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:12:41 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:12:44 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:14:55 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:14:58 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:15:01 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:15:06 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:15:09 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:15:12 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:17:23 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:17:26 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:17:29 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:17:34 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:17:37 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:17:40 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
thanks for looking,helping.
Please excuse my poor English..
Have a nice day.
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Dear Kevin,
I have the same exact issue with my new TP-Link router i got from our ISP (Orange - Jordan)
My laptop keep dosconnecting and i have to disconnect the laptop and reconnect again
Also the wifi 5G some times disappeared and cannot connect to it unless i restart the router itself
Please note that this device brought from the ISP and might be closed and protected to their network only and this is not OEM device. For the device details:
__________________________________________________________
Firmware Version: 1.0.0 0.9.1 v700b.0 Build 190828 Rel.37201n
Hardware Version: Archer MR200 v4 00000001
__________________________________________________________
This issue cause many problems to me
Can you please advise and help according this issue
Thanks in advance
Nayef Soghayer
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Hi @Kevin_Z ,
i have same issue with my TL-MR6400, internet disconnected many times even after i change apn profile , this issue still happen. Here is my router specification:
Model: TL-MR6400 (EU)
Hardware version: V4
Firmware version: 1.16.0 0.9.1 v0001.0 Build 191223 Rel.66638n
I am using this device in Indonesia
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@Kevin_Z can you please send me this beta firmware.
we use this mr6400 v3 system for supplying internet to our electric gates, but internet connection is list every few days. Have tried the usual suggestions of 8.8.8.8 DNS etc.
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Hello Kevin,
Can you send to me firmware (router was purchased in Ukraine (EU)
I can log in, but internet do not work even all lights and icon show good...
Was see the same simpthoms as mentioned in the tread
TL-MR6400 the Internet will down but all lights on
Model: TL-MR6400
Firmware Version:1.6.0 0.9.1 v0001.0 Build 181022 Rel.40644n
Hardware Version:TL-MR6400 v3 00000001
ID | Time | Type | Level | Log Content |
---|---|---|---|---|
1 | 2020-04-15 10:46:14 | DHCPC | Notice | Recv no OFFER, DHCP Service unavailable |
2 | 2020-04-15 10:46:11 | DHCPC | Notice | Send DISCOVER with request ip 0.0.0.0 and unicast flag 1 |
3 | 2020-04-15 10:46:08 | DHCPC | Notice | Send DISCOVER with request ip 0.0.0.0 and unicast flag 1 |
4 | 2020-04-15 10:46:03 | DHCPC | Notice | Send DISCOVER with request ip 0.0.0.0 and unicast flag 0 |
5 | 2020-04-15 10:46:00 | DHCPC | Notice | Send DISCOVER with request ip 0.0.0.0 and unicast flag 0 |
6 | 2020-04-15 10:45:57 | DHCPC | Notice | Send DISCOVER with request ip 0.0.0.0 and unicast flag 0 |
7 | 2020-04-15 10:45:02 | DHCPD | Notice | Send ACK to 192.168.1.102 |
8 | 2020-04-15 10:45:02 | DHCPD | Notice | Recv REQUEST from 24:7D:4D:A3:5F:83 |
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Hello, i have the same problem, please can send beta firmware to me?
Model: Archer MR600
Hardware Version: V1
Firmware Version: Firmware Version:1.1.0 0.9.1 v0001.0 Build 190412 Rel.66770n
Italy
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hi from france,
Llke other people, i very often have disconnects and have to restart the router every time.
Firmware Version: 1.16.0 0.9.1 v0001.0 Build 191223 Rel.66638n
Hardware Version: TL-MR6400 v4 00000002
Is there a magic firmware to help me out?
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Hello @Kevin_Z
Having similar problem with disconnections several times a day although lights on router unit all present.
UK based running LTE sim card with excellent signal typically 75% plus
Firmware Version: 1.9.0 0.9.1 v0001.0 Build 190307 Rel.54196n
Hardware Version: Archer MR200 v4 00000001
Online Upgrade
Latest Version: 1.9.0 0.9.1 v0001.0 Build 190307 Rel.54196n
Your firmware is up to date
ID | Time | Type | Level | Log Content |
---|---|---|---|---|
1 | 2020-05-29 14:37:22 | DHCPC | Debug | Recv no OFFER, DHCP Service unavailable |
2 | 2020-05-29 14:37:19 | DHCPC | Debug | Send DISCOVER with request ip 0.0.0.0 and unicast flag 0 |
3 | 2020-05-29 14:37:16 | DHCPC | Debug | Send DISCOVER with request ip 0.0.0.0 and unicast flag 0 |
4 | 2020-05-29 14:37:11 | DHCPC | Debug | Send DISCOVER with request ip 0.0.0.0 and unicast flag 1 |
5 | 2020-05-29 14:37:08 | DHCPC | Debug | Send DISCOVER with request ip 0.0.0.0 and unicast flag 1 |
6 | 2020-05-29 14:37:05 | DHCPC | Debug | Send DISCOVER with request ip 0.0.0.0 and unicast flag 1 |
7 | 2020-05-29 14:34:54 | DHCPC | Debug | Recv no OFFER, DHCP Service unavailable |
8 | 2020-05-29 14:34:51 | DHCPC | Debug | Send DISCOVER with request ip 0.0.0.0 and unicast flag 1 |
Please advise best solution.
Thanks in advance
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Hello @Kevin_Z
Having similar problem with no connection at all, although lights on router are all present.
situated in Middle East, specifically Bahrain and running LTE sim card with excellent signal typically 75% plus
Firmware Version:1.4.0 0.9.1 v0001.0 Build 180719 Rel.54048n
Hardware Version:TL-MR6400 v3 00000001
Tried resetting dozens of times, didn't help and here's some of the log.
The timestamp is old because router is reset and is not connecting to internet therefore not updating time. Even if updated with PC time it uses old time on next reboot.
2016-01-01 03:00:27 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2016-01-01 03:00:30 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2016-01-01 03:00:33 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2016-01-01 03:00:39 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2016-01-01 03:00:42 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2016-01-01 03:00:44 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
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Hi @Kevin_Z ,
I bought the MR6400 few days ago, and have same issue with my TL-MR6400, internet disconnected many times randomly, checked apn correct, changed another mobile provider sim still happen.
Here is my router specification:
Model: TL-MR6400 (EU)
Hardware version: V4
Firmware version: 1.16.0 0.9.1 v0001.0 Build 191223 Rel.66638n
I am using this device in Hong Kong
May I have the beta firmware to try. Thanks alot
Fai
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