Archer c5400 v2 Low wired internet speed
Archer c5400 v2 Low wired internet speed
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Hello. I got slow wired internet speed.
Should be getting 500mbit, but instead it only goes up to 200mbit.
When i reboot the router, the speeds go back up to 500mbit, but it only lasts 30min-60min and then we're back to 200mbit.
Tried updating firmware, didn't help.
Switching to different ports on router, didn't help.
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Hello,
May I know who is your internet service provider and what is the current network topology?
Without any devices connected, please connect one computer to the C5400 directly and go to speedtest to run the test for 3 times and show us the screenshots of the test results.
And please tell me the wired link speed at that time, how to get that? You can refer to the below link.
https://www.tp-link.com/en/faq-2265.html
Meanwhile, please check the information mentioned above with your device connected to the modem directly so that we can do a comparative analysis.
You can refer to the below instruction to narrow down the issue as well.
https://www.tp-link.com/en/faq-2170.html
Good day.
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Resetting the router to stock settings appears to have fixed the issue for now, I will do all of this and report back if the issue returns.
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I am on the latest firmware. I have had my AC500X for about a month. It has been connected and working fine via ethernet and wifi up until I upgraded to 5G home broadband connection. Consistently, I am getting between 350 - 450+MBps. All my devices connect to the 5400.
However, since my upgrade from NBN (max 72MBps) to 5G (450MBps+) I have noticed from day one that the router will work for 6 - 24 hours without an issue then all of a sudden the speeds drop and remain in the 30MBps range. Some times I have to restart it multiple times for it to pick up again and then it will be fine for the same amount of time then drop again.
I know it is not my internet connection because I perform two speed tests at the same time, one of the 5G Gateway which I have never seen the speed drop below 300 and the other on the AC5400 which is connected to the 5G gateway via ethernet and that is in the 30MBps range.
There is seriously something wrong with this device considering it is about a month old and it seems that too many people are having the same issue.
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I have the C5400 v2 with the latest stable firmware, 1.2.5 Build 20190411 rel.52981(5553). I had to go into the QoS section of the Advanced tab on the home page of the router setting menu to manually edit the Total Bandwidth entry to 900 Mbps down and 20 Mbps up for my supposedly 600mbps Xfinity service. At the wall of the house it was around 880 and at the modem it was around 680 or so. Now, I get anywhere from 620 to 690. No beta firmware required.
There is a button on the Basic tab of the Network Map page named Speed Test. When I tested, it would register no more than 315/12 and that is what showed up automatically in the Total Bandwidth entry in both the QoS Application Priority page and Device Priority page. When I manually edited the QoS Application Priority page entry to 900/20, the bandwidth restriction to both my wired and wireless devices went away. It also automatically changed the entry in the QoS Device Priority page to match so that I didn't have to make duplicate entries.
Hope this helps...
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