Archer C6 2.4G band stops working, disable then enable restores
Recently purchased Archer C6 Router running the latest firmware. On 4 occasions the 2.4G WiFi band has stopped working, devices can connect to it but get no network access. Disabling and enabling the 2.4G band on the admin interface restores the connectivity, the 5G band is not affected, a device connected to it is used to reset the 2.4G band.
I used the chat support service to discuss the issue and the suggestion was to change from automatic to a fixed channel for the 2.4G band, this appeared to resolve the issue but it has happened again today, a phone which only works on 2.4G was showing the WIFI as access denied.
is there anything else I can do to resolve this issue.
StuartP
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
The funny part is that I already tested ArcherC6v2_eu-up-ver1-3-7-P1[20200723-rel33309].zip.
What is the deal with beta naming? 1.3.7b was released 07/23/2020 and now they switch back to 1.3.6b (ArcherC6v2_eu-up-ver1-3-6-P1[20200804-rel59384].zip)?
:)
- Copy Link
- Report Inappropriate Content
@Kubas can you share link for that new 1.3.6 beta firmware?
- Copy Link
- Report Inappropriate Content
TP-LINK didn't mention if can I share the file or keep it to myself only, so please wait a day or two - maybe they'll make it public...
Unfortunatelly someone (couple of posts above) already mentioned the 2.4GHz problem is not fixed in this beta...
- Copy Link
- Report Inappropriate Content
@Kubas maybe you can pm me for link?
- Copy Link
- Report Inappropriate Content
It is TP-LINK forum so who knows if TP-LINK employees may access our PMs. Ask KEVIN_Z maybe (https://community.tp-link.com/en/home/uc/info/706519)...
- Copy Link
- Report Inappropriate Content
Hi all,
just started to use the new beta.
Will post, if something goes wrong.
Best Regards.
- Copy Link
- Report Inappropriate Content
Hi,
Beta 1.3.6 Build 20200804 rel.59384 :
2.4GHZ working for 1 Day, so far so good.
Can someone confirm that Parental Controls does not open (missing) in this firmware ?
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
Great it's working for you.. Little bit jealous
And yes you are right parental controls are missing. Can happen in a beta.
- Copy Link
- Report Inappropriate Content
It seems so .
I will let it run now until the next stable version comes out and see what happens...
These Android 4 devices had an option to deactivate energy saving in wlan or connection options. Have you tried this on your tablet ? Just a thought...
- Copy Link
- Report Inappropriate Content
Aaaaand it's down.
1.3.6b didn't even last a full day...
- Copy Link
- Report Inappropriate Content
Information
Helpful: 5
Views: 122997
Replies: 580