Archer MR200 stops working until reboot
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Archer MR200 stops working until reboot
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Every now and then the router freezes (with a few weeks between one block and another).
All the connected systems cannot be reached by external networks (home automation, alarm, heating control, cameras, etc.)
and even locally there's the problem of not being able to connect in wifi.
These 2 problems occur at the same time, so I exclude both a problem of the SIM, since even the wifi does not allow the connection, and anyway recently I changed the mobile operator, but the problem has remained unchanged.
It also had this problem with previous versions of the current firmware.The only way to restore the service is to restart the device, after I returned home.
The problem is that it often happens when I am away from home for business or vacation and then I can not use any of the services until I come back.
How can I make a correct diagnosis?
Is there a log that I can consult to detect the type of error after I have done the restart of the device?
Is there a way to program an automatic restart? (it is not a solution, but at least I reduce the problem).
Thank you
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, please tell us your issue in detail.
If it is unstable issue, please check if both the wired and wireless connection are unstable.
How do you recover the internet? By rebooting or automatically?
How often the issue happens? How about the lights' status on the device?
Please check if the SIM card is working well when it is plugged into a phone.
If so, please send us the below screenshots for us to check.
When the router works well, please log in to the web UI of the MR200 and show us a screenshot of the advanced-status page to check.
When the issue happens, please log in to the web UI of the MR200 and show us a screenshot of the advanced-status page and basic-network map as the comparison.
May I know your region and when you bought the device?
BTW, please confirm the hardware version and firmware version of the device.
Look forward to your reply.
Have a nice day!
Edit in 2020/7/30: If you guys have the same issue, please tell us the issue in detail and provide the above information for us to check.
We will try our best to identify the issue and solve it.
Thanks for your cooperation!
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
+1 here.
MR200 v1 freezes every 1-2 weeks and needs restart. Suddenly I own 2 of these devices with different SIM carriers. for some reason mine stops reading the SIM card which means WIFI is working but there is no internet until manual reboot the device. latest firmware is from 2018 (2 years ago) so maybe its time for a new release? many people complaining about it
- Copy Link
- Report Inappropriate Content
Hi, sorry to hear that you both have the same issue for the product. For the unstable issue, we will try our best identify and solve the issue for you.
If the same issue appears, can you help you check the below information:
1. Please check if both the wired and wireless connection are unstable.
2. How about the lights' status on the device? How often the issue happens?
3. Please check if the SIM card is working well when it is plugged into a phone.
If so, please send us the below screenshots for us to check.
When the router works well, please log in to the web UI of the MR200 and show us a screenshot of the advanced-status page to check.
When the issue happens, please log in to the web UI of the MR200 and show us a screenshot of the advanced-status page and basic-network map as the comparison.
May I know your region and when you bought the device?
BTW, please confirm the hardware version and firmware version of the device.
Do you both have the hardware version V1 and latest firmware version?
Look forward to your reply.
Have a nice day!
- Copy Link
- Report Inappropriate Content
I have the same issue, but myn it's freezing only even if I reboot it. I tried to reset with a button but nothing. A whole day now am trying all ways but nothing. I need a help!..
- Copy Link
- Report Inappropriate Content
Same issue here. Are v1 models defective? After trying all options my device continues freezing. I see many models now in second-hand market and starting to think it is not working for anybody.
- Copy Link
- Report Inappropriate Content
@Sunshine I also have the same issue,pls suggest solution
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 5850
Replies: 17
Voters 0
No one has voted for it yet.