printer problems with new firmware

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printer problems with new firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
printer problems with new firmware
printer problems with new firmware
2019-07-29 11:56:42 - last edited 2019-08-05 07:30:14
Model: Deco M5  
Hardware Version: V2
Firmware Version: 1.31

i am having printer problems with the new firmware

 

it seemed to lose signal and printed very very slowly

 

work round turned off the 2.4 gig network in the app waited 30 sec and turned it back on again printer now works ok 

 

 

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#1
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1 Accepted Solution
Re:Re:Re:Re:Re:Re:Re:printer problems with new firmware-Solution
2019-08-04 15:03:01 - last edited 2019-08-05 07:30:14

Kevin

 

a quick update 

 

printer is working as it should 

 

looks like the WPS setup was the problem 

 

you know my deco's are m5

 

the printer is a canon TS9150 

 

for information if anyone else has the same problem

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#8
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8 Reply
Re:printer problems with new firmware
2019-07-30 02:19:15

@Stuarth 

 

How do you connect the printer to the Deco? By wireless or wired cable?

 

Try to disable fast roaming and setup QoS as standard and clear the high priority items to give it a go.

 

Any updates, please let us know. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Re:printer problems with new firmware
2019-07-30 06:19:47

Kevin

 

printer is connected by wireless

 

fast roaming is off

Qos is at standard

 

this is how it's set up

 

 

i have rebooted the deco system and things seem better with the printer now showing some signal on it control panel

 

the only thing I have done is connect it manualy rather than WPS

 

i will post a update tomorrow after it's settled down

 

 

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#3
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Re:Re:Re:printer problems with new firmware
2019-07-30 11:37:36

Seems to have fixed it looks like the manual setup worked better than the WPS method

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#4
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Re:Re:Re:Re:printer problems with new firmware
2019-07-31 00:57:47

@Stuarth 

 

Thanks for your clarification. Glad to hear that it works well now. 

 

It is also suggested by us to connect client devices to the Deco network with wifi password cause the WPS mechanism varies due to different manufacturer. 

 

You can keep an eye on it and take more time to test its performance.

 

Any further problem, please let us know. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#5
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Re:Re:Re:Re:Re:printer problems with new firmware
2019-07-31 06:46:39

Will do

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#6
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Re:Re:Re:Re:Re:Re:printer problems with new firmware
2019-08-01 01:57:56

Definitely sure. 

 

Have a good day. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#7
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Re:Re:Re:Re:Re:Re:Re:printer problems with new firmware-Solution
2019-08-04 15:03:01 - last edited 2019-08-05 07:30:14

Kevin

 

a quick update 

 

printer is working as it should 

 

looks like the WPS setup was the problem 

 

you know my deco's are m5

 

the printer is a canon TS9150 

 

for information if anyone else has the same problem

Recommended Solution
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#8
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Re:Re:Re:Re:Re:Re:Re:Re:printer problems with new firmware
2019-08-05 07:29:32

@Stuarth 

 

Thanks for your sharing, glad to hear that the printer works well now.

 

You can enjoy the internet with the Deco units.

 

If need more help, do not hesitate to contact us.

 

Nice day. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#9
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