Bad Connection between the router and Range Ext

Bad Connection between the router and Range Ext
Bad Connection between the router and Range Ext
2019-08-10 07:56:52 - last edited 2019-08-10 07:58:37
Model: TL-WA855RE
Hardware Version: V4
Firmware Version: 181018

Hello

 

I have tplink 941hp router and tplink 855 range extender.

 

My probldm is that the wireless connection between the RE and Router has delay and lag, when i ping the Router's IP through the range extender, i got time out and delay, i even put the RE next to the router got the same problem.

 

I connected the RE through wire to the router, it worked fine.

 

I use another generic range extender which works fine wirelessly.

 

I contacted the local support and they tested the device in their office and worked fine.

 

I did multiple factory reset and system upgrade with no benefit.

 

This photo example

 

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Re:Bad Connection between the router and Range Ext
2019-08-12 08:10:20

@SamanSarKo 

 

From the firmware you mentioned, it is not the latest one, instead, the 190418 is; 

https://www.tp-link.com/support/download/tl-wa855re/#Firmware  

 

So please upgrade it first; 

 

Then you can customize the wireless settings of the TL-WR941HP; including the wireless channel and channel width. 

 

Besides, you can setup a static IP for the TL-WA855RE to verify its stability and performance. 

 

May it help and have a nice day. 

 

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