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Archer C7 AC1750 v5 firmware upgrade bug

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Archer C7 AC1750 v5 firmware upgrade bug

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C7 AC1750 v5 firmware upgrade bug
Archer C7 AC1750 v5 firmware upgrade bug
2019-08-23 22:12:47 - last edited 2019-08-26 18:41:51
Model: Archer C7  
Hardware Version: V5
Firmware Version: 1.0.11 Build 20190726 rel57101(5553)

After the upgrade, this is the bug.  Option "undefined" selected and the page block.

 

 

 

Anyone have this bug?  There is no firmware file to download to match this version in the support database. 

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#1
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7 Reply
Re:Archer C7 AC1750 v5 firmware upgrade bug
2019-08-30 08:56:29

@suburban 

 

We have not received such feedback yet, while we will do some troubleshooting first.

 

First, try  to clear the browser cache of the web browser and relogin.

 

Then try to open a New incognito window on Chrome and access the web UI.

 

Still the same, please show us a full screenshot of the web UI page.

 

Thanks in advance, and have a nice day.

 

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#3
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Re:Archer C7 AC1750 v5 firmware upgrade bug
2019-08-30 18:05:51

Look

 

https://community.tp-link.com/en/home/forum/topic/168148?page=1

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#4
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Re:Re:Archer C7 AC1750 v5 firmware upgrade bug
2019-08-30 18:08:48

Hi, thanks for replay my question.  I found this bug using the spanish version ( the mexican spanish works fine ) of the router administrator web page, the engish and every other language version´s works fine.

 

Here both full screen shot´s.  First, the english version working, second, the spanish version, not working.

 

 

 

 

 

 

 

Look the "undefined" in place of "Wireless Schedule" menu option, and the page charging forever ( bloked ).

 

 

Sorry for my english, it´s not my first language.  

 

Thanks again for your answer.

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#5
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Re:Re:Re:Archer C7 AC1750 v5 firmware upgrade bug
2019-08-30 18:15:41

Confirmed

 

Does not load some menus using the Spanish language.

 

 

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#6
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Re:Re:Re:Re:Archer C7 AC1750 v5 firmware upgrade bug
2019-08-30 18:17:59

Take a look at this link and test the bugs I reported and confirm these bugs.

 

https://community.tp-link.com/en/home/forum/topic/168148?page=1

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#7
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Re:Re:Re:Re:Re:Archer C7 AC1750 v5 firmware upgrade bug
2019-08-30 18:21:56
I see, and confirm the Smart Life Assistant menu option bug in every language except english,
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#8
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Re:Re:Re:Re:Re:Re:Archer C7 AC1750 v5 firmware upgrade bug
2019-08-30 18:24:48

Reply on the other link.  Also verifies that the Cloud account after login is not shown when logging in to admin user.

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#9
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Replies: 7

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