Archer C60 and VM Super Hub 3

Archer C60 and VM Super Hub 3
Archer C60 and VM Super Hub 3
a week ago
Model: Archer C60
Hardware Version:
Firmware Version:

Purchased a new Archer C60 today and after several hours and a long phone call to Virgin, I couldn't get it to connect to the internet.

 

I put the VM Hub 3 into Modem Mode, restarted the C60 and then VM hub. Everything seems to look ok, but just an orange light on the c60 and no internet.

 

Virgin then asked me to plug my laptop into the modem but they said they couldnt see it, so are going to send me a new router. I dont have much faith in it, so thought I would reach out to others here to see if there is something I am doing wrong or missing.

 

thanks

Dal

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#1
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3 Replies
Re:Archer C60 and VM Super Hub 3
a week ago

@netreg 

 

May I know is IPTV needed to get internet from Virgin Media? 

 

With Archer C60 connected to the VM hub, you can install it as the quick installation guide with the username and password given by ISP. After that, you can show us a screenshot of the advanced-status page. 

 

Meanwhile, cause the laptop cannot be detected by the VM hub, you can wait for the new router and then give it a go.

 

Or you can put the VM hub as modem router mode and verify whether you can access internet from it and connect the Archer C60 to it to set it up.

 

Best regards. 

 

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Re:Archer C60 and VM Super Hub 3
Thursday

@Kevin_Z  I did put the vm hub into modem mode but I couldn't get internet.

I'm going to wait for the new VM hub to arrive and I will re-assess.

thanks

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#3
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Re:Archer C60 and VM Super Hub 3
Friday

Ok so the Virgin Media Hub arrived today, set it up and put it into modem mode.

Connected my TP-Link C60, still no internet.

 

Spoke to TP-Link support and they got me to change the following options

 

Under the Advanced tab, on left choose Network> Internet> 

Then on the page under Advanced  tick the option - Get IP Unicast DHCP

and then under MAC Clone, Use Custom MAC Address.

 

Rebooted and now have internet.

 

 

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#4
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