archer c7 v5 new firmware
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Since I updated my archer c7 v5 to the new firmware, the tether works badly.
It takes a long time to detect the devices and most of the time it does not.
When updating the firmware I followed all the indicated norms and reset before and after and manually configured it.
I even uninstalled the Tether and reinstalled it.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Dear bro and sis,
For your issue, i defiantly sure to told you that don't upgrade your firmware on your c7v5 devices. Now we know the firmware Archer C7(TW)_V5_210125 has a big security issue for ipv6.
Even though you don't turn on the ipv6 connection, it still turn on background automatically. Unfortunately\, tp-link technician told me that it is normal and don't want to fix it.
best regards,
- Copy Link
- Report Inappropriate Content
Can you please in more detail? What do you mean that the new firmware has security issue? Kindly provide us mode info, then we will try to confirm if it can be fixed. Thanks.
- Copy Link
- Report Inappropriate Content
1) the end device can get the ipv6 address, but the ipv6 function doesn't turn on. And so on, that's the issue is.
For ipv6 module, we can see the trouble like this :
end device got the global address, and it means any device can do anything they want.
so, you all still think it is normal?
I strongly doubt your technician has no ability to identify how dangerous it is.
best regards,
I hope you all can fix it immediately.
- Copy Link
- Report Inappropriate Content
Thank you for verifying. Can you please confirm if the issue persists if you reboot the Archer C7 manually? Or you can try to reset the router to factory defaults, then reconfigure it from scratch to check if the IPv6 status is correct.
- Copy Link
- Report Inappropriate Content
1) The issue persisted even though I reset the router to factory default or reboot the router.
Finally, when do you all fix it?
best regards,
- Copy Link
- Report Inappropriate Content
If the router reboot or reset doesn't work, we will need to investigate further to see if there is something wrong with the configuration on the router, please check the email that we sent you and follow up, thanks.
- Copy Link
- Report Inappropriate Content
For this case, the investigation has been collection before. And so on, here is the obvious case number [TKID210407073].
Finally, I have sent the request for your all e-mail. unfortunately, I haven't got your any requests until now.
Are your all technician went to fix this issue ?
best regards,
- Copy Link
- Report Inappropriate Content
They will help verify the issue and resolve it, please keep in touch with the support engineers in email.
- Copy Link
- Report Inappropriate Content
@Kevin_Z Your technician doesn't wanna fix the issue. until now, they didn't fix the issue.
So, I think all TP-link devices had a big security issue and you all didn't wanna correct it. And so on, that's what I definitely not recommended customers to upgrade the bad firmware. I strongly doubt your company illegally collected and transferred your customers' data to China Government. And tried to damage your customers' rights.
- Copy Link
- Report Inappropriate Content
No worries, security always comes first, which has been stated in the Privacy & Terms of Use that what information we used and how we use them.
As what I can confirm is that the engineering team is trying to make a new firmware for you actively, while that would take some time, please check this with the engineers via email directly, they should update the process for you.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 4001
Replies: 24
Voters 0
No one has voted for it yet.