Archer C6 PPPOE problem
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Ok,i got problem with my new Archer C6 1200(EU),using PPPOE connection is bugged,connected as usual from modem(ZTE)to routers wan port,on my old WR740N everything works fine,i've teyed many things,on 740 i can just enter username and password for my isp and it works,but limited at 94/30mb(BUT stable),reason for upgrade was better wifi signal and gigabit ports,but nah,bugged router or incompatibility with modem. And yea,i'm getting ISP's IP adress on C6,i can connect to internet ,but cannot play 4k video,or cannot complete "Speedtest",it jumps immediately to 60-70m and drops to 10mb,upload too,"e" signal lamp gone from green to orange while doing this test or anything harder than opening pages,after 15sec it become green again.Firmware is latest(and cannot be updated anymore or changed). Do not throw me "how to connect to internet" guides please,problem is much bigger. ;)
Archer C6 was tested on other modem with Dynamic IP on wan port and it shows max connection,so just wanna say,theres some bug between router-zte-pppoe-isp. And i'm paying all of you to get these stupid problems :)))
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Thank you. It worked for me by copying the MAC address of the old router, as suggested.
Also I contacted ISP and they asked me to change the MAC address back by selecting the Default MAC address. Then they used refresh/reset the MAC address command from their end and the internet started working immediately.
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Hi, glad to hear that it works, congrats. Some ISPs do record the MAC address registered, so the new router may fail to connect to the internet with a different MAC address.
If need any further help, just let us know.
Good day~
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HI,
Unfortunately i don't have my old Router to copy the MAC address. Is there any other solution ?
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Do you own an Archer C6, and it cannot connect to the internet? If that is the case, please contact your Internet Provider, he will know how to release the MAC binding on their network for you.
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I did you have suggested but it didn't work. I think i have to replace my router.
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