Archer C6 PPPOE problem
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Ok,i got problem with my new Archer C6 1200(EU),using PPPOE connection is bugged,connected as usual from modem(ZTE)to routers wan port,on my old WR740N everything works fine,i've teyed many things,on 740 i can just enter username and password for my isp and it works,but limited at 94/30mb(BUT stable),reason for upgrade was better wifi signal and gigabit ports,but nah,bugged router or incompatibility with modem. And yea,i'm getting ISP's IP adress on C6,i can connect to internet ,but cannot play 4k video,or cannot complete "Speedtest",it jumps immediately to 60-70m and drops to 10mb,upload too,"e" signal lamp gone from green to orange while doing this test or anything harder than opening pages,after 15sec it become green again.Firmware is latest(and cannot be updated anymore or changed). Do not throw me "how to connect to internet" guides please,problem is much bigger. ;)
Archer C6 was tested on other modem with Dynamic IP on wan port and it shows max connection,so just wanna say,theres some bug between router-zte-pppoe-isp. And i'm paying all of you to get these stupid problems :)))
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Thanks, @Arjunprdp. This works for me to setup the router.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hello,
It seems your case is not the same as others, as you can they are using this Archer C6 to replace their old wireless router, while you are replacing the TD-W8968, which is a modem router.
Can you please confirm what kind of cable provided by your ISP? Is it an rj-11 telephone line or rj-45 ethernet cable? We can only connect an rj-45 ethernet cable into the C6 WAN port, an rj-11 will not work.
BTW, may I know who is your ISP? What if you connect your computer directly to that line, will you be able to dial up on the computer and get online? Here is the guide to dial up on a Windows 10:
https://www.tp-link.com/support/faq/921/
Thanks.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Dear All,
My C6 problem resolved. My ISP cable is RJ45 btw. Guys it's just the MAC ID that you need to copy from your old wifi router as suggested by Ganesh in earlier posts. I was doing the wrong way earlier. But here are below steps that you need to do for PPOE technology ISP.
Connect your ISP in your old wifi which was working fine. Login in your old wifi router and there you will find summary or status page where you will have so info about your lan, isp ip address, mac address etc
For Mac address you will find 2 Mac address one in LaN info Mac address and other in ISP info MAC address.
Please do not copy Lan MAC address. Copy the MAC address that you see in the internet status group and note it down.
Once done connect the new wifi C6 router with your ISP and perform quick setup the isp will still be down. Now go to advanced tab on c6 and click internet settings. There you will find use custom MAC address and insert the MAC address that you noted of old router.perform save and you will see the magic.
Let me know if that helps.
Thanks all for your support as well.
- Copy Link
- Report Inappropriate Content
@Faddy But why is it an Archer problem or IPS? Or what's going on? What when I do not have my old router anymore? Thanks
- Copy Link
- Report Inappropriate Content
I think its the ISP, the isp registers your wifi router mac address first time with them and incase when you change with new router the isp doesnt come to know of your change causing your new router not working internet hence you need to enter old wifi mac address on new router.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 17772
Replies: 26
Voters 1
