issue on wifi with cell phones

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issue on wifi with cell phones

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

blackmetal1

2019-10-24 09:40:15

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2019-10-24

issue on wifi with cell phones

2019-10-24 09:40:15

Model: Adapter

Hardware Version: V2

Firmware Version:

Hi,
I have a TDLTE modem and connect it with a lan cable to TL-WR741ND WAN port and use TL-WR741ND as access point. when i connect laptop to LAN ports or connect laptop by Wifi to TL-WR741ND its working, but when we connect any cell phone, like samsung s10, cat s41, iphone or any other cell phones they can connect to wifi but no internet. all cell phones connect to TL-WR741ND wifi and when we disable cellular network on the phones they can working with internet properly but when cellular network is enabled wifi show "Sign in to Wifi Network" i have set ip manually on phone or change wireless settings and also change dns settings but no success, would you help me how can i solve this?

Thanks

1 Reply

Kevin_Z

2019-10-25 06:16:21

Posts: 21587

Helpful: 5043

Solutions: 2543

Stories: 21

Registered: 2018-12-24

Re:issue on wifi with cell phones

2019-10-25 06:16:21

@blackmetal1

As you mentioned, you connect the modem to the WAN port of the TL-WR741ND and use it as an access point; while if it works as an AP, the modem should be connected to the LAN port, not WAN port.

And please provide the information below to do further analysis：

1. The led status of the TL-WR741ND.

2. With computer connected to the TL-WR741ND, please click here to get the IP and gateway; show us a screenshot of the status - details page as well.

3. With cellphone connected to the wifi, please tell us the IP and gateway obtained by it also.

Good day.

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issue on wifi with cell phones

issue on wifi with cell phones

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