Deco M5 No internet - Red LED
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I am having regular internet dropouts, at least once a week but sometimes 4-5 times a day (as this wednesday).
All units get the red LED and all clients looses internet access but are connected to the Wifi. I have only managed to fix it by rebooting the main Deco.
Restarting the fiber box, reconnecting cables does not restore internet access.
Topology
ISP Fiber -> Main Deco -> Switch -> Second Deco
I have tried
- Switching main Deco unit
- Factory reset
- Change local ip subnet
- Turning off anti virus
- Turning off Mesh for most clients
- Running only the main Deco, no satellites
- Replaced Switch
- This is a great tip if you're using ethernet backhaul! I had a cheap D-Link switch, which turned out to severly affect mesh, now using a TP-Link switch
The Deco mesh ran very stable at the beginning, I even recommeded the M5 to all my friends at at least 4 of them bought it! It still works great for them.
But at some point aug/sept 2018 it started to behave like this for me.
I then connected my old router back, and just used the Decos as accesspoint, and it worked flawlessly without a single problem for a year.
Since I really want to replace my old router, and the new updates to the Deco seemed nice, and decided to give it a new try, but I can't get it stable, yet they worked completely stable as access points.
I have not seen any common cause to the dropouts, they appear random and can happen as soon as minutes apart, but more often close to a week.
Any help is appreciated.
