Archer AX6000 5Ghz stops working after app. 1 day
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Hi,
I just bought a Archer AX6000 router. I'm having trouble with the 5 Ghz band. After a clean start up of the router the 5Ghz works fine. I have laptop, 2 phones and a tablet that can all connect to it. But after a day or so the connection is lost and I can't reconnect. The 5Ghz network is intermittend down. So, when scanning for networks sometimes the 5Ghz network is visible, but then dissapears again. This happens on all 4 devices, which make believe that the origin of the problem is with the router.
In a wifi analyzer app I see the same thing. The 5Ghz network is there, and then it isn't. Then it's back again and then it's gone again.
I updated the firmware to the latest available version, which is version 1.0.6.
Any ideas on how to solve this? Or should I return it?
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I'm experiencing this same issue with my AX6000 of the 5GHZ stopping working. It's happened 3 times now, and I have to reboot the router to get it to work again. Not what I'd expect for something this expensive. If you could give me the link as well to the beta firmware that would be great.
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Today is a 4th day in a row with new beta firmware. Unforunately, the 5GHz network has been down, which makes me sad...
The symptoms was, the 5GHz wifi was not even seen in the iOS devices and on Windows it was visible, but unable to connect.
My setup is fixed channel width to 80 MHz and fixed channel No. 44. So, this part of testing failed.
Now I've changed the channel width to 160 Mhz permanently and run the reboot schedule everyday at 4:30 am.
Will report the results.
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@broxtor I have the same error with Archer c3150 V2 , after a feww hours from first connection, the 5Ghz dissapears, and never more worked, changed all configutarios.
It is incredible that tp-link does not answer, it is a serious failure of commercial loyalty, so far I did not see a single message admitting the error or giving some serious advice of what we can do.
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Sorry to hear it didn't work for you. Could you plug in a USB drive in the router? The beta firmware writes a log file to the usb drive. This log file could hold very usefull information for tplink to solve the issue.
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When I bought this router I had higher expectations as well. However, I do not agree with you that TP link does not answer. In order to fix a problem you need to know what is causing the problem. To me it is obvious that TP link does not know yet what the problem is. They have provided us with a beta firmware that writes extensive log files to an USB drive. These log files can be key in finding the cause of the problem.
So please stop complaining about TP link in this topic that isn't yours to begin with.
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sorry if I intrude, where can i find the beta firmware?
Thanks in advance
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@Enriquez Im sorry Guys, but I did said that because the tp-link support after to send all logs and information, suggest me that the problem is hardware and I have to replace the equipment using garanty. I do not accept that, the problem is the firmware, but I will return the router to Amazon and requiere the money.
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Hello, Danny and Corrado, we will send you the download link of Archer AX6000 via email.
Please check your inbox later.
Good day.
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Hi Kevin, could send me the link of beta firmware, thanks!
regards
Albert
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