Archer A9 remote access/login issue via TP-LINK Cloud ID
Good day
I've recently installed a Archer A9(as a router/PPPoE) in my country house and now, from another location I'm not able to login remotely via the Tether app.
It just stays on the "Logging in to Archer A9..." for ~10 seconds and goes back to the "My devices" app section without being able to login.
I logged out and then back in to my TP-LINK account in the Tether app but it made no difference.
I am able to access some third party "home automation" devices that connect to the internet via the A9 so the internet connection is working.
In the Tether app the A9 appears as ONLINE.
Want to mention that I did test the remote access function after the installation by switching to mobile data and everything was working/logging in.
I also own a Archer C6(had it for almost 5 months) and never encountered this issue with the C6(different location,same ISP-PPPoE).
I will reboot the A9 when I'll get back to it's location but in the meantime wanted to know if anyone had any suggestions?...Is this a known or common issue?
Thanks