Home Network Community > Wi-Fi Routers > Tp link can't give access to internet
< Wi-Fi Routers

Tp link can't give access to internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Tp link can't give access to internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tp link can't give access to internet
Tp link can't give access to internet
2019-11-27 20:18:25 - last edited 2019-11-27 20:20:05
Model: TL-WR841N  
Hardware Version:
Firmware Version:

Hello,

I recently mooved and I got a new internet connexion.

I wanted to setup my TP-Link, so i just plugged it to the internet box, but when I want to connect to the wifi, the connexion is well done, but i don't have access to internet.

I tried to contact my internet provider in order to know if I had something to do with the box, but they told me that I had nothing to setup on the box.

I also tried to follow the following tutorial, but nothing is working. : https://www.tp-link.com/en/support/faq/833/

 

Before mooving, evrything was working perfectly.

I also mooved in another country (Belgium), maybe this info can help

 

Does anyone have an idea of how to help?

 

Thank you very much,

Thomas

  0      
 
  0      
 
#1
Options
4 Reply
Re:Tp link can't give access to internet
2019-11-28 02:16:54

@Thomas_Cad 

 

What is the led status of the TL-WR841N? Especially the internet led. 

 

After you got the new internet connection, have you ever reconfigured the TL-WR841N with the username and password provided by ISP? 

 

Please login to the web UI of the TL-WR841N and show us a screenshot of the status page.

 

If it has obtained a valid IP address, try to change the DNS settings under DHCP-DHCP settings page. 

 

May it help. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options
Re:Tp link can't give access to internet
2019-11-28 20:41:06

Hello @Kevin_Z, thank you for your message

 

Yes the LED light is on, its blinking.

 

-- After you got the new internet connection, have you ever reconfigured the TL-WR841N with the username and password provided by ISP? --

 

No, I haven't done it. How can I do that?

 

I attached a screeshot of the status page.

 

Thank you for your help

Thomas

File:
tplink.PNGDownload
  0  
  0  
#3
Options
Re:Tp link can't give access to internet
2019-12-09 10:29:00

Hello @Kevin_Z 

I come back to you about my problem.

Do you have any solution?

 

Thanks,

Thomas

  0  
  0  
#4
Options
Re:Tp link can't give access to internet
2020-06-11 20:14:43 - last edited 2020-06-11 20:17:18

@Thomas_Cad 

 

What is the driven status of the TL-WR841N? Particularly the web drove. 

After you got the new web association, have you ever reconfigured the TL-WR841N with the username and secret word gave by ISP? 

It would be ideal if you login to the web UI of the TL-WR841N and show us a screen capture of the status page. 

On the off chance that it has gotten a legitimate IP address, attempt to change the DNS settings under DHCP-DHCP settings page. 

May it help.

  0  
  0  
#5
Options

Information

Helpful: 0

Views: 973

Replies: 4

Related Articles
RE200 won't give internet access
20372 0
I can't downgrade my tp link access point
933 0
 TP-LINK tl-mr6400 does not give internet access to connected devices
2232 0
I can't access Internet with my Archer AX3000
173 4
 Can't Access the Internet
739 0
 Can't access internet.
428 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.