Ifttt show no devices

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Ifttt show no devices

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41 Reply
Re:Ifttt show no devices
2019-12-11 10:39:24 - last edited 2019-12-11 10:40:42

I just tried removing the IFTTT to tp-link connectiion and then reconnected it again to my tp-link account. Didn't make a difference.

 

Maybe I should mention that I use my M9 plus in AP mode.  But that shouldnt make a difference, right????

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#12
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Re:Ifttt show no devices
2019-12-11 10:52:15

Also tried it but with the same result as @realjax 

 

I use my m9 plus in router mode

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#13
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Re:Ifttt show no devices
2019-12-11 12:09:13

Also maybe useful my M9 works on version 1.2.1 and says there are no updates available

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#14
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Re:Ifttt show no devices
2019-12-11 12:58:23 - last edited 2019-12-11 12:58:57

@Abhay.naik 

 

What are you talking about Abhay? that doesnt make sense. Please refrain from useless comments.

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#16
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Re:Ifttt show no devices
2019-12-11 13:05:04 - last edited 2019-12-11 13:05:56

I just had a collegue who also owns the M9 plus test it out. He was also unable to select a device in IFTTT....

 

Another collegue who uses the p7 does however see his device in the list!!   Maybe the problem is only for M9 plus devices?

 

 

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#17
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Re:Ifttt show no devices
2019-12-13 02:55:40

@realjax 

 

Thanks for your reply.

 

We are working on it and trying  to figure it out. 

 

Any updates, we will let you know immediately. 

 

Good day. 

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#18
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Re:Ifttt show no devices
2019-12-13 02:57:21

@josve 

 

What is the firmware version of your Deco M9 plus? Is it 1.2.10 or 1.2.11? Please ensure that it is up to date. 

https://www.tp-link.com/support/download/deco-m9-plus/#Firmware 

 

If it is 1.2.10, you can update it 1.2.11 manually to give it a go. 

 

Good day. 

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#19
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Re:Ifttt show no devices
2019-12-13 06:14:02

@Kevin_Z 

It is version 1.2.10

 

 

Any hints on how to install this firmware? I don't have a option inside the app to load it to my M9 and the .zip only contains a .bin file no installer of any kind

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#20
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Re:Ifttt show no devices
2019-12-13 07:58:55

@josve 

 

You can login to the web UI of the Deco M9 plus to update the firmware. 

 

Below is the instruction: 

https://www.tp-link.com/support/faq/2641/

 

And then you can go to system-firmware update page to do that. 

 

After that, you can check whether the IFTTT works well. 

 

May it help.

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#21
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Re:Ifttt show no devices
2019-12-13 08:00:29

@realjax 

 

Hello, we found that your Deco works in AP mode, which does not support IFTTT. Instead, it is supported in router mode only. 

 

You can change it back to the router mode to give it a go. 

 

May it help. 

 

Good day. 

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#22
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