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Wired connection slower than expected (capped at 100mbps)

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Wired connection slower than expected (capped at 100mbps)

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Wired connection slower than expected (capped at 100mbps)
Wired connection slower than expected (capped at 100mbps)
2019-12-07 03:10:13 - last edited 2019-12-08 15:20:25
Model: Archer AX6000  
Hardware Version: V1
Firmware Version: 1.0.6

I have 1gb service but for some reason my wired connection is capped at 100mbps.  I can connect directly to the modem and get the full 1gb (so I know it's not the cable or ethernet port on the PC) and when I connect to the 5G wireless I get about 300mbps.

 

Any ideas on why the wired connection is capped and what I can do to fix it?

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Re:Wired connection slower than expected (capped at 100mbps)-Solution
2019-12-08 14:21:07 - last edited 2019-12-08 15:20:25
Try a different device although you would think if you get 1000 when attached to the modem you should get that through the router. Try different ports on the router with all of the other ports empty and use a different cable. Power cycle modem, router, and PC.
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Re:Wired connection slower than expected (capped at 100mbps)-Solution
2019-12-08 14:21:07 - last edited 2019-12-08 15:20:25
Try a different device although you would think if you get 1000 when attached to the modem you should get that through the router. Try different ports on the router with all of the other ports empty and use a different cable. Power cycle modem, router, and PC.
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Re:Wired connection slower than expected (capped at 100mbps)
2019-12-08 15:20:08

@ArcherC8 Thanks for the response. I actually moved it to where it's going to live this morning and when I reconnected (possibly to a new port???) everything was working as expected.

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Re:Wired connection slower than expected (capped at 100mbps)
2019-12-09 09:03:57

@Andrew_H 

 

Thanks for your updates, glad to hear that you figured it out finally. 

 

Now you can enjoy the internet with the Archer AX6000.

 

If need more help, please let us know. 

 

Good day. 

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