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Archer C6 login re-directs to login

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Archer C6 login re-directs to login

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Archer C6 login re-directs to login
Archer C6 login re-directs to login
2019-12-15 16:38:53 - last edited 2020-02-19 05:44:24
Model: Archer C6  
Hardware Version: V2
Firmware Version: 1.2

Hello group!

 

I've updated my Archer C6 to the new firmware (according to the updater on the management site 1.2). Since the  update completed and the router re-started, I've been unable to log in.

Login & password combo is fine (I tried a wrong one and got an error message), but after I hit login I see the blue background for a second, with the two buttons "Logout" and "Reboot".

The URL shows as http://tplinkwifi.net/webpages/index.html and then it jumps back to http://tplinkwifi.net/webpages/login.html.

 

Any hint? I havent tried a re-set yet, but that would be my next step. Internet access works, though, so I'm weary of re-setting the whole thing and risking to lock us out of the internet. It's not like I have another router lying around right now.

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#1
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2 Accepted Solutions
Re:Archer C6 login re-directs to login-Solution
2020-02-17 09:48:52 - last edited 2020-02-19 05:44:24

@PavelR @panda2005 

 

Thanks for your valued information.

 

Have you ever tried to enter the password manually? Do not use the reserved password on the browser or paste it. 

 

Meanwhile, you can unbind the cloud account from the Tether app first and login to the web UI with the local credentials; then you can go to advanced-system tools-time settings to correct the system time and then you can rebind it to the cloud account. Or you can change another NTP server.

 

After that, try to re-login to the web UI.

 

May it help. 

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#9
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Re:Archer C6 login re-directs to login-Solution
2020-10-28 22:42:04 - last edited 2020-10-29 02:29:12

@Kevin_Z 

 

i was able to log in through tether app

firmware

1.3.6 20200902 rel 65591, hardware 2.0

just upgraded.

 

Now login works fine.

 

 

 

 

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#22
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Re:Archer C6 login re-directs to login
2019-12-18 06:49:14

@derfinsterling 

 

Thanks for your feedback, it is our first time to receive such report. 

 

To help us locate the issue, could you please shot a short video and send it to us? 

 

Meanwhile, you can try to login to the Archer C6 via the Tether app  to give it a go. 

 

And you can click the two buttons to verify what will happen and whether you can relogin to the web UI. 

 

Good day. 

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#2
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Re:Archer C6 login re-directs to login
2020-01-15 09:15:32 - last edited 2020-01-15 09:49:02

@Kevin_Z I have the same problem since yesterday, when I upgraded to the October update.

I tried the Tether app and it works, but no dice even after the Tether app on a PC (Firefox, Chrome, both including incognito mode in 3 separate PCs, Windows 7, Windows 10 & Linux), Android 9 phone (Firefox & Chrome) or Android 8 tablet (Chrome).

I also tried both with the IP (192.168.1.1) and the URL (http://tplinkwifi.net).

 

Which 2 buttons are you suggesting to click?

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#3
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Re:Archer C6 login re-directs to login
2020-01-16 07:01:46

@panda2005 

 

Hello, can you see the login page? Any error message pops up? If it redirects to login page again, could you please shot a short video and send it to us? 

 

The two buttons is what the poster saw; 

 

Besides, the gateway of the Archer C6 is 192.168.0.1 by default; you can give it a go.

 

May it help. 

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#4
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Re:Archer C6 login re-directs to login
2020-01-17 12:44:35 - last edited 2020-01-17 12:47:51

@Kevin_Z I have changed the LAN IP to 192.168.1.1, so no problem there.

I have attached 3 videos, one in Firefox with the IP address, another in Firefox with the URL (tplinkwifi.net) and one on Chrome with an incorrect password and then the right one.

All 3 are on Linux, but I get the exact same behavior in all other OS and devices. I even tried on a fresh installed Windows VM with no extensions, add-ons or anything. All browsers are updated to the latest version.

 

It all worked fine with the exact same setups until the update.

 

[Firefox IP]

File:
firefox-ip.mkvDownload
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#5
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Re:Archer C6 login re-directs to login
2020-01-17 12:45:00

@Kevin_Z 

 

[Firefox URL]

File:
firefox-url.mkvDownload
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#6
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Re:Archer C6 login re-directs to login
2020-01-17 12:45:32

@Kevin_Z 

 

[Chrome incognito mode URL]

File:
chrome-wrong password.mkvDownload
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#7
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Re:Archer C6 login re-directs to login
2020-02-17 00:44:44 - last edited 2020-02-17 00:45:56

I have same problem! Archer V6 V2.0

After upgrade to 1.2.0 build 20191014 rel.33289... I cant log in! Redirect over and over again to login page.

With Tether app i am able to login, but i need web management. TP-Link, please, how can I fix this? Factory reset will load defalt firmware? Thanks

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#8
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Re:Archer C6 login re-directs to login-Solution
2020-02-17 09:48:52 - last edited 2020-02-19 05:44:24

@PavelR @panda2005 

 

Thanks for your valued information.

 

Have you ever tried to enter the password manually? Do not use the reserved password on the browser or paste it. 

 

Meanwhile, you can unbind the cloud account from the Tether app first and login to the web UI with the local credentials; then you can go to advanced-system tools-time settings to correct the system time and then you can rebind it to the cloud account. Or you can change another NTP server.

 

After that, try to re-login to the web UI.

 

May it help. 

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#9
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Re:Archer C6 login re-directs to login
2020-02-17 10:20:31 - last edited 2020-02-17 10:21:28

I have and I just did type it to check again. Same thing happens, login loop.

 

I just checked and there is a new firmware update (20200110). I updated, but the same thing happened.

 

I ended up unbinding the tplink account and I could finally login.

 

I will not be using the tplink account, which was only needed for using the dynamic dns updater. I can update from another device.

 

Please, do look into a solution, this is a very big bug in the router.

 

Thank you for your help!

 

PS: For anyone else looking for it, to unbind the tplink account you need to click on the i in a cirle icon next to the Archer C6 entry in My Devices in the Tether app and click the Unbind button at the bottom.

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#10
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Re:Archer C6 login re-directs to login
2020-02-18 09:16:24

@panda2005 

 

Thanks for your reply. And glad to hear that it works well now.

 

While cause it is a workaround, to locate this issue and figure it out, we would like to follow up on your case via email; and you can rebind your account.

 

If it is okay for you, please check your inbox. 

 

Best regards. 

 

 

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#11
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