Home Network Community > Deco > Deco M4 In AP mode cannot connect Eufy Smart plug
< Deco

Deco M4 In AP mode cannot connect Eufy Smart plug

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco M4 In AP mode cannot connect Eufy Smart plug

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M4 In AP mode cannot connect Eufy Smart plug
Deco M4 In AP mode cannot connect Eufy Smart plug
2020-01-20 18:02:58 - last edited 2020-01-25 16:09:43
Model: Deco M4  
Hardware Version:
Firmware Version:

I have set up three DECO M4's this weekend connecting them to my Plusnet Home hub.  Using them in AP mode (as apprently you cannot use the Plusnet in Bridge mode).  Wifi on the router is turned off and I have my Hue lights and Hive connected via ethernet to the Plusnet.

My problem is my Eufy plug will now not connect to the new DECO wifi.

I have tried re-setting it and also deleting and re-installing the app.  I have also tried turning off the 5ghz so that it just has the 2.4 to get it connected but non of this has worked.  I have contacted Eufy support but in the meantime thought I would ask for help here.  I really like the Eufy smart plug as I have it set up as part of my media centre routineand don't want to give up on it.

Can anyone suggest anything for me to try?

 

 

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:Deco M4 In AP mode cannot connect Eufy Smart plug-Solution
2020-01-25 15:30:40 - last edited 2020-01-25 16:10:04

Hmm looks like I have just solved.  I switched Fast Roaming off and it now works... seems it doesn't like Fast Roaming

Recommended Solution
  1  
  1  
#6
Options
4 Reply
Re:Deco M4 In AP mode cannot connect Eufy Smart plug
2020-01-21 02:16:41

@Wolliwuk 

 

Hello, can it detect the Deco's wifi when you setup the Eufy plug? Is there any error message if you failed to connect it to Deco's wifi? 

 

Try to disable fast roaming and turn on the main Deco only to give it a shot. 

 

May it help and have a nice day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options
Re:Deco M4 In AP mode cannot connect Eufy Smart plug
2020-01-25 15:25:34

@Kevin_Z 

Hi It worked fine when I swutched off the fast roaming and the other two Deco's but as soon as I switched them back on again the Eufy plug has gone offline

 

Any help appreciated 

  0  
  0  
#4
Options
Re:Deco M4 In AP mode cannot connect Eufy Smart plug
2020-01-25 15:28:42
Also when I initially had the M4's set up in the default mode it worked but when I switched them to AP mode (which I have to have as my router doesn't work in bridge mode) that's when it stopped working
  0  
  0  
#5
Options
Re:Deco M4 In AP mode cannot connect Eufy Smart plug-Solution
2020-01-25 15:30:40 - last edited 2020-01-25 16:10:04

Hmm looks like I have just solved.  I switched Fast Roaming off and it now works... seems it doesn't like Fast Roaming

Recommended Solution
  1  
  1  
#6
Options

Information

Helpful: 0

Views: 1879

Replies: 4

Related Articles
Deco M4 WPS - Cannot connect
1268 0
Router or AP mode for Deco M4
2521 0
Deco M4 as AP - an CPE510 as client cannot see the AP
827 0
Deco M4 wired max 600mbps (AP mode)
691 0
Deco M4 and Smart DHCP on/off
1995 2
When will be fixed the Guest Network issue in AP mode for Deco M4?
4434 2
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.