Archer C4000 Traffic monitoring graph for Daily usage not working properly

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Archer C4000 Traffic monitoring graph for Daily usage not working properly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C4000 Traffic monitoring graph for Daily usage not working properly
Archer C4000 Traffic monitoring graph for Daily usage not working properly
2020-01-23 06:58:48 - last edited 2020-01-23 19:34:49
Model: Archer C4000  
Hardware Version: V2
Firmware Version: 1.1.1 Build Version 20190827 rel 78773 (5553)

After flashing the router to the latest build, I noticed that the Daily Traffic monitoring graph is not working properly. The graph is stuck on the first day. It is also on the incorrect day, for example:  today is Jan 23, 2020 which is a Thursday, The first day of the graph is Friday.

The graph for the hourly and minutely traffic monitoring seems to be working properly.  I have already done a factory reset to see if this clears it up but unfortunately the error remains. 

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#1
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6 Reply
Re:Archer C4000 Traffic monitoring graph for Daily usage not working properly
2020-02-21 15:23:18

@metsevn 

Me too...  sad
Also see other page at   Firmware is problem

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#2
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Re:Archer C4000 Traffic monitoring graph for Daily usage not working properly
2020-12-10 15:09:04
I have the same experience. I just posted my experience and requested some help, but it appears your experience is exactly what I now have.
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#4
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Re:Archer C4000 Traffic monitoring graph for Daily usage not working properly
2020-12-11 07:22:46

@HP15z 

 

Hi, we will follow up on your own post, please check and confirm, thanks.

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#5
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Re:Archer C4000 Traffic monitoring graph for Daily usage not working properly
2020-12-11 13:41:56
Hello, Thanks for your prompt reply -- I had actually posted something identical a few hours ago, and got some replies which were very helpful. I commented on this one just to confirm that I am experiencing the same. Based on the reply to my post, I am convinced -- though I will wait for the actual experience to confirm -- that the root cauase for my being unable to get a weekly traffic monitor report is that I hd enabled the C4000 A20 router to reboot daily. Therefore the log (which I assume contains the traffic data as well) was erased every 24 hours and I could only get one day's data. Therefore I went back to my router and disabled the "reboot daily" setting. I am waiting about a week to see if this turns out as expected. Many thanks for your response.
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#6
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Re:Archer C4000 Traffic monitoring graph for Daily usage not working properly
2020-12-15 02:23:07

@HP15z 

 

Thank you for the update, it's glad to know that the issue was resolved, this will help others who may experience the same issue as you. Good day.

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#7
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Re:Archer C4000 Traffic monitoring graph for Daily usage not working properly
2020-12-18 18:09:23
My sincerest thanks for your timely assistance. After waiting more than a week to be absolutely sure, I confirm that I am getting a full week's data as long as I do not reboot the router during the entire period (in my case 1 week) for which traffic data is being collected. So I had to turn OFF the router reboot schedule, and this fixed the problem. Thanks again!
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#8
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