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Deco M5 second and third device keep disconnecting

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Deco M5 second and third device keep disconnecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M5 second and third device keep disconnecting
Deco M5 second and third device keep disconnecting
2020-02-01 08:02:15
Model: Deco M5  
Hardware Version:
Firmware Version:

Hi,

 

Just install The 3 Deco M5 around my manager house,  but now the second and third device keeps disconnecting and I have done the firmware updation and all?

 

we used a main router/ modem to connect main deco device through cable and other 2 device is wirlees ! is that posible all the deco devices to connect router/modem through cable?

 

please help to fix it.

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#1
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4 Reply
Re:Deco M5 second and third device keep disconnecting
2020-02-02 07:53:37

@RafeeqMohd 

 

There is already a topic about this:

 

https://community.tp-link.com/en/home/forum/topic/157421

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#2
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Re:Deco M5 second and third device keep disconnecting
2020-02-04 09:14:35

@RafeeqMohd 

 

Hello, how far away between them? What is the led status of the Deco when the slave units stop working?

 

Have you ever tried to relocate and move them closer to the main router?

 

When the slave Deco stops working, please connect your computer to it and click here to get the IP address and gateway.

 

What about the main Deco? Does it work well at the same time?

 

Besides, you can swap the location of the main Deco and slave Deco and switch the slave Deco to main Deco to test its performance.

https://www.tp-link.com/ae/support/faq/2400/

 

May it help.

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#3
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Re:Deco M5 second and third device keep disconnecting
2020-02-04 10:53:38

@Kevin_Z 

 

Can you also give support on this one:

 

https://community.tp-link.com/en/home/forum/topic/157421

 

thanks

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#4
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Re:Deco M5 second and third device keep disconnecting
2020-02-05 12:08:01

@poudenes 

 

Okay, replied to you.

 

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