Looking for some help please.
Ever since purcashing the Deco P9s, I have an issue where devices randomly stop working over wireless.
I have up to 20 devices connected to my home wireless solution, and at random times and locations around the house, a device will lose internet connectivity. However, the device does not disconnect from the wireless, and in most cases shows a full bar of wireless signal. During this period, if I try to ping the default gateway of the device, it times out. (I have the Deco in router mode so the Deco is acting as default gateway)
I have tried everything I can think to try and get this working, including the below.
- Reset Deco back to factory default.
- Removed meshed devices and just ran one Deco main device.
- Switched from router mode to access, same timeout issue occurs but this time the gateway is my modem sitting behind the Deco.
- Ran a network analyzer tool -
2.4Ghz running on channel 2, only a handful of other wireless signals on 11 so should be no co channel interference.
5Ghz running on channel 36 - only one other wifi running on same channel but due to width of 5ghz channels, shouldn't be affected by interference.
When I remove the Deco and put in my old wifi router, no issues at all (apart from signal in far ends of the house, hence me buying the Deco solution)
When a device does stop working over wireless, other devices over the wireless work fine. Also, if you leave the device 5-10 minutes, it will start working again.
Has anyone experienced a similar issue, or have any ideas on the above before I end up giving up and buying something else.