ARCHER AX11000 INSUFFICIENT SPEED ON WIFI
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Hello,
would like to get some recommendation on my wifi coverage. Currently, I m using router TPLINK Archer AX11000 and mesh unit (Tenda Mesh MW6) - 2 pack (3 unit each), each was placed at the different floor so the coverage was sufficient, but speed was terribly slow.
The total device currently supported was 17 units.
My internet package was 500mbps (from maxis).
Scenario:
Have an issue connecting to wifi via multiple floors and despite getting the following router and mesh unit. Speed is terrible especially when more people are using. Size of my property was 10k+ sqft. the total floor has 4th floor from the basement to the top floor.
Using the mesh network on 5ghz, most of the time is able to get 500-800mbps to the mesh network. However, the speed to the internet is crawlingly slow on any other floor aside from the ground floor. (As slow as 7Mbps-10Mbps) . and for the top floor sometimes it has no internet when the signal is full 5 bars.
What setup is suitable for such location,
phone and PC on any other floor is the same slow internet but full signal.
Router signal is sufficient for the entire first floor getting about 200-300Mbps but internet speed across anywhere on the 1st floor.
My first-time experience on this issue and hope to get any recommendations to solve my problem.
thanks for replying to my message.
Above is the basic diagram that I m drawing, sry for the bad drawing. The above is my current mesh unit that I m putting if it was starting from the basement till the group floor it was connected to my router AX11000, the speed was getting about 300 to 800mpbs so it is not an issue, so my issue here was starting from the first floor onwards I was connected to my mesh unit, as per my post mentioned the signal was full 5 bars but the speed was terribly slow.
Currently, I already have 5 units of mesh, and the setting has put into optimized seems not an issue. so in this of matter, I was getting confused that is it my mesh performance issue or shall I get another new mesh unit to try? as you know every brand of mesh has a different feature and setting.
This is my mesh unit product specification:
Tenda Mesh home system MW6:
https://www.tendacn.com/en/product/specification/MW6.html
YOU MAY REFER TO THIS LNIK IF YOU NEEDED THE FULL DETAILS.
Reattached for your reference as below diagram:
First, you can connect your computer to the main mesh unit by wired cable and wireless to test the speed; you can swap the location of the mesh units to verify whether it is the mesh product itself or the environment. - I have been tested with wired cable and wireless through my router or mesh, and it was not an issue here. The speed was sufficient if I was on the group floor and connected with my mesh unit or router. As mentioned in my post, the speed was started getting terribly slow only while I was on the first floor and top floor. So I believe was my mesh unit transmit power issue? due to my house was about 10k+ sqft I guess?
Second, you can switch the slave Deco to main Deco to give it a go - Yes have tested this way, every single of my mesh was the same performance and speed. The result was unexpected and it is still slow as usual even was switching in between from main to other slaves but the signal was full bar?? wonder why. This case only except at the group floor to the basement was getting the speed. In this matter, I need your advice? for example, should I get another new mesh unit by spending another money? or bought from your product TPlink since I was using it with the TPLink router.
Another question to ask?
Wonder if your site has any provided with services such as a given the trial program by sending to the applicant but to paying shipping and processing fees? Just to get the WIFI experience and see whether the user satisfies the WIFI EXPERIENCE OR SOMETHING,
Third, please ensure that the firmware is up to date, and try to customize the wireless settings if possible. - Yes, the firmware was the latest version.