Archer MR600 - WiFi Clients lose internet connection

Archer MR600 - WiFi Clients lose internet connection
Archer MR600 - WiFi Clients lose internet connection
2020-03-29 18:39:15 - last edited 2020-09-08 07:30:32
Hardware Version: V1
Firmware Version: 1.1.0 0.9.1

Hi All,

 

Another problem (First has been described as - Problem with UPnP and port forwarding) with my Archer MR600 is that the Wifi clients lose suddenly internet connection. I have also extender RE305 working in One Mesh. But it doesn't matter if the client (TV, laptop - mac or win, or phone) is connected to RE305 or MR600, result is the same - no connection or super slow. In that case reset of both devices works, but its really annoying to do it everyday. 

 

Much appreciated for any suggestion or advise.

 

Thanks.

Mateusz

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Re:Archer MR600 - WiFi Clients lose internet connection-Solution
2020-06-19 12:17:06 - last edited 2020-09-08 07:30:32

@J_C_S I've solved my problem. Due to people staying at home sheltering against Covid the 4G networks became overloaded and connections were dropped. The MR600 doesn't cope too well with this (and neither did a Huawei box I bought for comparison) and needs a kick to get it going again. It would be better if, instead of just hanging, it kept polling (or whatever it's called in 4G land) and reestablished the connection. As more capacity was deployed on the 4G network the MR600 problem went away and the two I have are rock steady these days.

 

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Re:Archer MR600 - WiFi Clients lose internet connection-Solution
2020-09-08 07:43:08 - last edited 2020-09-08 07:43:20

@arbytronic 

Good day.

Thank you very much for your time and patience.

If It is only the wireless connection that dropped a lot, maybe you could refer to the following suggestions:

  1. Change the wireless channel of the 2.4ghz and 5ghz, and you could use a Wi-Fi analyzer to detect the best Wi-Fi channel;
  2.  Reserve the IP address for all the mobile devices; https://www.tp-link.com/support/faq/1657/
  3. Make sure the firmware is up to date: Archer MR600(EU)_V1_200511

https://static.tp-link.com/2020/202006/20200628/Archer%20MR600(EU)_V1_200511.zip

Thank you very much!

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27 Replies
Re:Archer MR600 - WiFi Clients lose internet connection
2020-04-04 19:16:13

@Mozart 

 

I have two MR600s... both are:

 

Firmware Version:1.1.0 0.9.1 v0001.0 Build 190412 Rel.66770n 

Hardware Version:Archer MR600 v1 

 

Earlier this year they both worked flawlessly but over the last two weeks both are randomly disconnecting from the 4G network multiple times a day. I takes a reboot or a off/on for them to reconnect. 

 

Is there a TP-Link person that can help with this issue? 

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Re:Archer MR600 - WiFi Clients lose internet connection
2020-04-06 18:05:18 - last edited 2020-04-06 18:05:39

@J_C_S 

 

It looks like a slightly different problem, as my MR600 doesn't lose 4G... 
Does your router shows no 4G signal?

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Re:Archer MR600 - WiFi Clients lose internet connection
2020-04-07 10:09:58
The 4G+ light stays on but if you run Fast.com for example it just hangs. When you log on to the router it says connecting and then says "disconnected" with a message about if it continues contact your ISP. After a reboot it generally reconnects - or sometimes it needs a power off. The original ISP data for my ISP (Free in France) specified IPv4 only, I've changed that to IPv4 & IPv6 and as it connects no problem after a reboot I doubt it's any ISP info problem. Two things occur to me, is it too much traffic on the 4G network that's causing it to drop (possible because due to Covid everyone is working from home and kids are probably playing games), if so why doesn't immediately try and automatically reconnect?
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Re:Archer MR600 - WiFi Clients lose internet connection
2020-04-07 18:02:05

I have a MR600 as well and it worked ok on the wireless but I needed better coverage so I bought 3pc of RE305  to connect in a onemesh and then my devices started to drop the internet connection and video calls got interrupted unless I was close to the router so there seems to be some problem with it.

I have it set to smart connect and have two RE305 at the moment that are in onemesh configuration with the MR600.

I hope this is a firmware issue they can solve.

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Re:Archer MR600 - WiFi Clients lose internet connection
2020-04-30 10:15:45

@Mozart I'm having exactly the same problem out of the box.

 

the WiFi works fine to a single windows laptop. It initially works ok to phones (iPhone and android, and Sony TV), but then the WiFi just stops working to all devices except the laptop.

 

(I've noticed that the 4G is hanging at times also)

 

When I connect up an old 2.4/5ghz WiFi hotspot to the archer with , I can usually get access to the internet though that hotspot, but still not the Archer.

 

I'm thinking I'm going to have to return the Archer... I can't easily see the same combination of features on another device, but this will be a deal breaker for me.

 

It's extremely frustrating. Had also been considering buying the TP-link mesh product, but can't now.

 

Does the device need a firmware fix?

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Re:Archer MR600 - WiFi Clients lose internet connection
2020-06-18 19:44:45
I have this same setup, MR600 and RE305, and it just seems to hang at times. It is really frustrating. Are there any recommended settings that can be changed. Really quite annoyed as it does seem worse when the RE305 is switched on. It worked really well for the first few weeks.
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Re:Archer MR600 - WiFi Clients lose internet connection
2020-06-19 10:46:57 - last edited 2020-06-19 11:00:05

According me is the Mesh network....ghost network that will come out and after few second disappeared!

 

The Tp-link tecnichal must add in the new firmware one button to close this network!

 

In this way probably the wifi connection exspecially the wifi 2,4ghz will be good!

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Re:Archer MR600 - WiFi Clients lose internet connection-Solution
2020-06-19 12:17:06 - last edited 2020-09-08 07:30:32

@J_C_S I've solved my problem. Due to people staying at home sheltering against Covid the 4G networks became overloaded and connections were dropped. The MR600 doesn't cope too well with this (and neither did a Huawei box I bought for comparison) and needs a kick to get it going again. It would be better if, instead of just hanging, it kept polling (or whatever it's called in 4G land) and reestablished the connection. As more capacity was deployed on the 4G network the MR600 problem went away and the two I have are rock steady these days.

 

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Re:Archer MR600 - WiFi Clients lose internet connection
2020-06-21 14:47:43

Facing similar problem . Wifi clients lose connection for few minutes and then when I get connected and check system logs nothing strange found.

 

Can anyone share the debug firmware so that I can share the logs .

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Re:Archer MR600 - WiFi Clients lose internet connection
2020-06-22 09:41:04

@arbytronic to add more detail, wired connections are totally fine. No hanging at all. It is just WiFi connections, even when sat next to the router. It's the same on all devices, windows/Mac laptops, tablets, phones.

Therfore this isn't an issue with 4G to the router, it is purely the internal WiFi.

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