Tplink Archer C1200 unable to connect to 5Ghz Network

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Tplink Archer C1200 unable to connect to 5Ghz Network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tplink Archer C1200 unable to connect to 5Ghz Network
Tplink Archer C1200 unable to connect to 5Ghz Network
2020-04-02 04:06:57 - last edited 2020-07-23 12:18:01
Model: Archer C1200  
Hardware Version: V2
Firmware Version: 2.0.2 Build 20180118 rel.38979 (EU)

 

Hello experts!

I have set up a TPLINK archer c1200 router. I am unable to see 5 GHz network on my mobile phone. I have tested that my phone detects 157 channel on 5 GHz network whereas i can’t set 157 channel on my archer c1200 router. 

 

Secondly, can i install US firmware on EU version? 

Thanks

 

 

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1 Accepted Solution
Re:Tplink Archer C1200 unable to connect to 5Ghz Network-Solution
2020-07-23 12:17:56 - last edited 2020-07-23 12:18:01

@DSS009 

 

Hello,

 

Sorry that Archer C1200(EU) only supports band 1 for the 5GHz, which is designed to comply with that of CE regulation.

 

If your smartphones can only work with 5GHz band 4, you need to get the US version. However, we don't suggest customers upgrade the device firmware across regions and it will be against the warranty, you may kindly wait for the new firmware for your device on the local TP-Link official website of the purchase location for your TP-Link device. A wrong firmware upgrade may damage your router or cause the router to not function properly.

 

It is suggested to contact your reseller to replace it with a US version if it is still running the TP-Link official firmware.

 

Hope this makes sense and thanks for your understanding. Have a nice day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Tplink Archer C1200 unable to connect to 5Ghz Network
2020-04-02 06:54:36

@Kashif-66 

 

Do not install US firmware on EU version, it may ruin this router. 

 

The Archer C1200 does not support band 4, that is why you cannot set channel as 157. 

 

Good day. 

 

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Tplink Archer C1200 unable to connect to 5Ghz Network
2020-07-23 11:54:03

@Kevin_Z 

is there a solution for this now?? Same issue, same firmware. 

 

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#3
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Re:Tplink Archer C1200 unable to connect to 5Ghz Network-Solution
2020-07-23 12:17:56 - last edited 2020-07-23 12:18:01

@DSS009 

 

Hello,

 

Sorry that Archer C1200(EU) only supports band 1 for the 5GHz, which is designed to comply with that of CE regulation.

 

If your smartphones can only work with 5GHz band 4, you need to get the US version. However, we don't suggest customers upgrade the device firmware across regions and it will be against the warranty, you may kindly wait for the new firmware for your device on the local TP-Link official website of the purchase location for your TP-Link device. A wrong firmware upgrade may damage your router or cause the router to not function properly.

 

It is suggested to contact your reseller to replace it with a US version if it is still running the TP-Link official firmware.

 

Hope this makes sense and thanks for your understanding. Have a nice day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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