Can’t see stats in third Deco M9 unit(connected devices)

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Can’t see stats in third Deco M9 unit(connected devices)
Can’t see stats in third Deco M9 unit(connected devices)
2020-04-05 07:43:10 - last edited 2020-04-07 03:31:14
Model: Deco M9 Plus  
Hardware Version:
Firmware Version:

Hi,

 

Recently bought a third M9 plus unit.

Connect and installed it, but i don't see which device is connected or not. On my other 2 i see the stats. Is that normal? Expected that i can see on all the units which device is connected. 


And yes, I'm sure devices are connected on 'garage'


 

 

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Re:Can’t see stats in third Deco M9 unit(connected devices)-Solution
2020-04-07 03:29:55 - last edited 2020-04-07 03:31:14

@Reverb 

 

Hi, please check the hardware version and firmware of the third Deco M9 Plus you bought. 

 

It seems that it is V2 because the Deco M9 plus V2 does not support some features which have been supported by V1, like displaying which devices is connected to which Deco. 

 

Good day. 

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Re:Can’t see stats in third Deco M9 unit(connected devices)-Solution
2020-04-07 03:29:55 - last edited 2020-04-07 03:31:14

@Reverb 

 

Hi, please check the hardware version and firmware of the third Deco M9 Plus you bought. 

 

It seems that it is V2 because the Deco M9 plus V2 does not support some features which have been supported by V1, like displaying which devices is connected to which Deco. 

 

Good day. 

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Re:Can’t see stats in third Deco M9 unit(connected devices)
2020-05-13 15:30:56

@Kevin_Z 

 

hi there i have same issue. just invested to add 3 M9 to my m5 mesh and cant see devices. I just checked box and its V2.

However i need this feature. Kevin on another thread I saw you mentioned was coming in a firmware update? is that true and when or might send these back.

thanks

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