Router red light on and can’t find internet
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My red light is on for internet, and I know ethrenet cable and modem work as I have switched them a few times with another cable and router, so problem must be router?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Try to power cycle these two devices first. Step 1: power off the router and modem both. Step 2, turn on the modem only and wait 1-2 minutes to make it restart. Step 3, Turn on the TP-Link router as long as the modem booted up. Then you can test the internet connection from the TP-Link router.
If it is still the same, please connect your computer to the modem directly, bypass the TP-Link router and verify whether it can access internet. If it works well, please connect the computer back to the Archer A5 by ethernet cable and log into the web UI to clone the MAC address under advanced-network-internet page.
Good day.
- Copy Link
- Report Inappropriate Content
Try to power cycle these two devices first. Step 1: power off the router and modem both. Step 2, turn on the modem only and wait 1-2 minutes to make it restart. Step 3, Turn on the TP-Link router as long as the modem booted up. Then you can test the internet connection from the TP-Link router.
If it is still the same, please connect your computer to the modem directly, bypass the TP-Link router and verify whether it can access internet. If it works well, please connect the computer back to the Archer A5 by ethernet cable and log into the web UI to clone the MAC address under advanced-network-internet page.
Good day.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 43
Views: 156208
Replies: 2
Voters 0
No one has voted for it yet.