no internet

no internet
no internet
2020-05-17 21:56:07 - last edited 2020-06-06 10:40:44
Hardware Version: V4
Firmware Version: 4.0.3 Build 20190326 Rel.43406

Hi

 

I have been using the wifi adaptors for a few months now with no issues, however after having to fully reset my router this evening due to a port problem,  I am unable to get them to work.
I can see they are connected fine, all lights are on, and can connect devices to them however there is no internet.
Both adaptors have been reset and re pairs several times, including next to each other.
I've checked the TP-link app and can see there is 321 mbps transferring between them, but still show as no internet.
All devices connected directly to the router work fine.

 

I can also see the main adaptor connected via ethernet in my router advanced settings.

 

running out of ideas on what to try and have a very unhappy 15 year old who cannot stream netflix... 

 

thanks Kevp

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