Hi bought the Archer AX6000 and i was happy enough with it. NO real issues. 

Yesterday I got an update for firmware, which i did using the Routers inbuilt tool. 

Then the problems began. 

I couldnt reconnect any of my Google Home speakers each complaining the Netowrk was in AP mode, which is clearly wasnt. 

I factory reset the router and started from scratch which took a considerable ammount of time but i still cannot get the home network back to its pre Firmware upgrade state.

All day yesterday your support site was offline for me which is pretty unacceptable, there was no way i could get the old Firmware downloaded so....

I eventually gave up and today have downloaded the 2 previous official EU firmwares. 2020/02/12 and 2019/08/02.

Unzipped them and connected to the router via rj45 to flashback to the previous version...  Its not the first time i do firmware i know what im doing. 

AND... Nope it just says nope. cannot do it.  It wont accept an older file?

Please i am so fed up with this damn router.  

I thought id be upgrading to a decent wifi6 experaince with everything i need for the next 5 years but nope its a massive pain in the arse to be honest and im regrettting the purchase. 

I cant even find patch notes on the firmware that got updated.... its like its a ghost release 

PLEASE PLEASE

Help !