Router's power went off

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Router's power went off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Router's power went off
Router's power went off
2020-06-14 16:07:56
Model: Archer A7  
Hardware Version: V2
Firmware Version:

The power of the tp link went off and it wont turn on again. The wifi works good on the modem, but i need the tp link to spread that wifi to the reat of the house. Now it is off and i cant turn it on

 

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#1
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Re:Router's power went off
2020-06-15 10:12:36

@Zana 

 

Hello, do you mean the router is totally "dead"? Do you have another power adapter to have a simple test if it is the adapter faulty?

 

If not, try to restart the router by switching the power on/off multiple times and see if that makes a difference. Still no luck at all, kindly check the local warranty policy and see if you can get it replaced:

https://www.tp-link.com/en/support/replacement-warranty/

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#2
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Re:Router's power went off
2020-06-15 10:24:40

@Solla-topee thank you for your response. The router can be turned on, but it will shut down in 30 seconds. I already had contact with the placr i bought it from, so i hope that something can be worked out there.

Thank you for your time and i wish you a good day!

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#3
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Re:Router's power went off
2020-06-16 00:50:44

@Zana 

 

Thanks for the update and I hope the shop will help you check with the issue then.

 

Good day.

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#4
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