Apple HomeKit wifi devices problem

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Apple HomeKit wifi devices problem

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Apple HomeKit wifi devices problem
Apple HomeKit wifi devices problem
2020-07-21 02:27:11 - last edited 2020-07-23 11:56:06

I have an archer ax6000 and for some time all my HomeKit wifi devices and my AirPrint printer have stopped working.  I have to reinstall my router and sometimes it works after 3 reinstallations.  Why?

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#1
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Re:Apple HomeKit wifi devices problem -Solution
2020-07-22 23:32:07 - last edited 2020-07-23 11:56:06
I just had the problem, so I did the beta update. The problem disappeared immediately. Problem in the other firmware version?
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Re:Apple HomeKit wifi devices problem
2020-07-22 01:16:53

@SebasLag 

 

Hello, 

 

May I know the current firmware of your AX6000? Do the HomeKit wifi devices and the AirPrint printer are connecting to the 2.4G wireless network?

 

If your current firmware is 1.1.0 Build 20200427 rel.80857, you may try below beta firmware and monitor the results:

https://static.tp-link.com/2020/202007/20200713/ax6000v1_us-up-ver1-1-2-P3[20200709-rel81803]_sign_2020-07-10_10.57.45.zip

 

May it help.

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Re:Apple HomeKit wifi devices problem
2020-07-22 22:39:02

Some devices on 2.4 and other on 5G. Both have problem. 

Kevin_Z wrote

@SebasLag 

 

Hello, 

 

May I know the current firmware of your AX6000? Do the HomeKit wifi devices and the AirPrint printer are connecting to the 2.4G wireless network?

 

If your current firmware is 1.1.0 Build 20200427 rel.80857, you may try below beta firmware and monitor the results:

https://static.tp-link.com/2020/202007/20200713/ax6000v1_us-up-ver1-1-2-P3[20200709-rel81803]_sign_2020-07-10_10.57.45.zip

 

May it help.

@Kevin_Z 

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Re:Apple HomeKit wifi devices problem -Solution
2020-07-22 23:32:07 - last edited 2020-07-23 11:56:06
I just had the problem, so I did the beta update. The problem disappeared immediately. Problem in the other firmware version?
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#4
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Re:Apple HomeKit wifi devices problem
2020-07-23 11:55:39

@SebasLag 

 

Do you mean this beta firmware solved your issue? We will soon release an official firmware soon, please kindly wait, thanks.

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Apple HomeKit wifi devices problem
2020-07-23 16:49:52

so far yes the problem is solved. Hope he doesn't come back. Thank you

@Kevin_Z 

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