Archer MR600(EU) V1- Loosing internet connection

Archer MR600(EU) V1- Loosing internet connection
Archer MR600(EU) V1- Loosing internet connection
2020-07-30 11:36:28
Hardware Version: V1
Firmware Version: 1.1.0 0.9.1 v0001.0 Build 191101 Rel.62126n

I am facing an unique issue with MR600. Router internet check and Network Connection Status Inspect (NCSI)  check fails regularly however ping to Google DNS server doesn't drops out. During this time all my existing established connections including skype/zoom/Google Meet/Microsoft Teams works without any issues ,however if I try to open any new web page or establish any other connection then getting  "No Internet Connection  Error" . I have tried with latest firmware too but the issue remains same. If anyone found a solution for this issue pls let me know. I am also in touch with TP-Link team to find out the root cause for this problem.

 

 

 

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#1
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7 Replies
Re:Archer MR600(EU) V1- Loosing internet connection
2020-08-04 11:43:01

@cbzvenki 

Hello,

Did you get any solution from the support team?

If not, could you please help me check the following information:

  1. Who is your sim card carrier? have you tried with a different sim card to see if the problem still existed?
  2. Can I have a picture of the status page on the router when the issue happened?
  3. When the problem happened, is there any way that you could temporarily recover the connection?

If possible, have you tried to manually change the DNS server to google 8.8.8.8/8.8.4.4, and then reboot the router once?

Thank you~

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Re:Archer MR600(EU) V1- Loosing internet connection
2020-08-05 09:36:02

@cbzvenki Hello,

                                    My service provider is Airtel. Yes i tried with mutiple sims including Jio . The issue is clearly with router.

I have already set my DNS to google DNS i also set the same on my laptop also incase if router has an issu eot take the Google DNS however the issue remains the same

 

Cheers,

Venky

 

 

File:
Ping and Modem status.PNGDownload
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Re:Archer MR600(EU) V1- Loosing internet connection
2020-11-10 23:52:07 - last edited 2020-11-10 23:54:08

I have the same problem. MR 600 disconnect randomly from internet, it needs a reboot to work again. I use it with ethernet not WiFi.

My firmware is 1.1.0 0.9.1 v0001.0 Build 190412 Rel.66770n

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Re:Archer MR600(EU) V1- Loosing internet connection
2020-11-30 11:08:01

@schulze Hi, I have the same problem here. Please can tp-link do something for us ?

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Re:Archer MR600(EU) V1- Loosing internet connection
2021-02-20 18:18:52

 

After having this exact problem and scrolling past many frustratingly similar comments... I've followed the consensus and have ordered a replacement router from a different manufacturer! But while I'm waiting for that to arrive I came across a "fix" which seems to have stopped this issue for me.

 

It came from this thread - https://community.tp-link.com/en/home/forum/topic/176312?page=12 - "Enabling IGMP Snooping in the Advanced tab under Network/LAN Settings seems to have solved the issue". I have done this and it does seem to have stopped the constant dropping of connection.

 

Another "fix" that was suggested was to Turn off the "smart connect" (I haven't done this and mined is behaving so maybe try the above first). - I hope this helps.

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Re:Archer MR600(EU) V1- Loosing internet connection
2021-03-28 09:18:01 - last edited 2021-03-28 09:18:20

@Michaelehowe 

 

Thank you! Enabling IGMP Snooping worked for me! Now internet connection is stable! Thank again.

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Re:Archer MR600(EU) V1- Loosing internet connection
3 weeks ago

@schulze indeed i have same problem.. jio karnataka,  DNS time out.. 

File:
log (18).txtDownload
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