MR600: 4G/3G disconnected

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MR600: 4G/3G disconnected

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MR600: 4G/3G disconnected
MR600: 4G/3G disconnected
2020-08-19 15:13:45
Model: Archer MR600  
Hardware Version: V1
Firmware Version: 1.1.0 0.9.1 v0001.0 Build 200331 Rel.65841n

Hi all,

i got some problem with my MR600 with firmware version just updated to beta versione to fix sms issue. Now i have the problema (and maybe i had also before the update) that some times i dont know why the internet stato get disconnect even though I have plenty 4G signal. 

What can I do to fix this problem?

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Re:MR600: 4G/3G disconnected
2020-08-25 03:31:13

@Jumping 

Good day.

Thank you very much for your time and patience.

For the LTE unstable issue, could you please help me check the following information:

  1. Who are your sim card carrier and your country, please?
  2. How frequently it happened, once or twice a day?
  3. How would you recover the internet connection, reboot the modem, reset or it would come back automatically?
  4. Please save us a picture of the status page on the router before and after the LTE connection dropped, thank you in advance!
  5. please also check on the basic-->internet status: is there any notice like unknown error: please make sure your configuration is correct?   Thank you very much!
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Re:MR600: 4G/3G disconnected
2020-11-30 04:58:20
samething is happening 1. carrier jio 2. two to three times a day 3. recovers after switch off and on of modem
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Re:MR600: 4G/3G disconnected
2021-10-29 22:40:45 - last edited 2021-10-29 22:42:39

@UMESHHA 

 

I found out my issue.  IGMP Snooping:had to be enabled under LAN settings.  My MR600 disconnected after I streamed video.

 

I had to reboot after getting the problem.  Just disconnect and connect to ISP did not work.

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