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sound quality is very bad

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sound quality is very bad

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sound quality is very bad
sound quality is very bad
2020-08-24 19:33:36 - last edited 2020-08-27 01:24:09
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.0.10 Build 200520 Rel. 45325n(4555)

Hello,

The sound quality (talk mode, connection mode) is very bad. Why?

Can I do something? Or new FW will improve the situation?

Regards,

Mikel

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Re:sound quality is very bad-Solution
2020-08-27 01:24:02 - last edited 2020-08-27 01:24:09

@Mikel1978 

Good day.

Do you mean there is lots of noise from the camera and the sound is very weak?

How long have you had the camera and Has the sound been bad since you bought it?

If possible, can I have a small video clip about the sound quality?

Have you tried to reset the camera and set it up again, relocate somewhere with less electric interference to have a look?

Thank you very much.

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Re:sound quality is very bad-Solution
2020-08-27 01:24:02 - last edited 2020-08-27 01:24:09

@Mikel1978 

Good day.

Do you mean there is lots of noise from the camera and the sound is very weak?

How long have you had the camera and Has the sound been bad since you bought it?

If possible, can I have a small video clip about the sound quality?

Have you tried to reset the camera and set it up again, relocate somewhere with less electric interference to have a look?

Thank you very much.

▶ CES 2026 Meet TP-Link AI Assistant and More New Products!
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