No reconoce SIM

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No reconoce SIM

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No reconoce SIM
No reconoce SIM
2020-08-25 17:31:44
Model: Archer MR200  
Hardware Version: V4
Firmware Version: 1.6.0.0.9.1 v0001.0

Until yesterday the internet worked, but today it stopped working. I have tested the SIM on other devices and it works perfectly. I have tried to restore it from the factory and it does not work either. It simply does not work, the only thing that gives an error is: unknown failure

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#1
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3 Reply
Re:No reconoce SIM
2020-08-28 02:09:44

@cretamal 

Good day.

Can I have a picture of the error message of unknown failure?

How long have you had the device?

And if the IP address on the picture still here, please go to advanced>network>LAN settings>change the DNS server to 8.8.8.8/8.8.4.4, then restart the router(power off then power on.)

Thank you!

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#2
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Re:No reconoce SIM
2020-08-28 20:41:07

Good afternoon

Do what is requested and it does not work.
The router is 1 year old

 

 

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#3
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Re:No reconoce SIM
2020-09-09 03:43:02

@cretamal 

Good day.

Thank you for your time and patience.

Have you tried to test with a different sim card to have a look?

Please also try to manually input the APN settings to see if that helped;

And if possible, please also try to make sure the firmware is up to date:

Archer MR200(EU)_V4_200526

https://static.tp-link.com/2020/202006/20200628/Archer%20MR200(EU)_V4_200526.zip

By the way, where are you located?

Thank you!

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