AC2300 v2 - After las firmware update Tether APP unable to list conected devices

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AC2300 v2 - After las firmware update Tether APP unable to list conected devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AC2300 v2 - After las firmware update Tether APP unable to list conected devices
AC2300 v2 - After las firmware update Tether APP unable to list conected devices
2020-08-31 09:33:16
Model: Archer A2300  
Hardware Version: V2
Firmware Version: 1.1.0 Build 20200714 rel.30791(4555)

Yesterday I did the firmware update to the last version and since that moment the tether APP always get a "Time Out" error when trying to list de conected devices.

 

Is it a problem related to the firmware update or to the tether app version? 

 

Thanks in advace.

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Re:AC2300 v2 - After las firmware update Tether APP unable to list conected devices
2020-09-01 02:25:58

@JoseMM 

 

Hello,

 

May I know the phone OS and the Tether app version on it? Please try with different OS phones and see if it will display the clients correctly.

 

BTW, do you mean you updated the firmware of the C2300 and encounters this display issue? Are all the clients display correctly before the firmware update? Can you please try to reset the C2300 to factory defaults and reconfigure it from scratch, will the Tether app show all the connected devices?

 

Thanks a lot.

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Re:AC2300 v2 - After las firmware update Tether APP unable to list conected devices
2020-09-01 09:02:41

Hi @Kevin_Z 

 

My smartphone is a Samsumg S10Lite running android 10, the Tether APP version is 3.4.7 updated on july 9 and running without any issue on the two routers I have configured on my network.

 

The issue (Time out listing connected devices) in the Tether APP appeared just after the C2300 firmware update.  Before it, all was working fine as expected including the connected devices listing. 

 

In addition I've got another router C3100 (version 2.1.0.0.9.1 v005f.0 Build 170927 Rel.57074n) and everithing  still works fine as there is no firmware updated.

 

It clearly seems a bug in the C2300 last firmware update.

 

Thanks in advance

 

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#3
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Re:AC2300 v2 - After las firmware update Tether APP unable to list conected devices
2020-09-03 09:59:38

@JoseMM 

 

Thanks a lot for all the detailed info, we will soon test and verify this issue you reported.

 

Good days.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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