Archer MR200(EU)V2

Archer MR200(EU)V2
Archer MR200(EU)V2
2020-09-19 23:27:18
Hardware Version: V2
Firmware Version: 2018-12-19

We have one of these routers in a South Devon hotel setting with up to 40 users.  Our account is with Three which we started in late 2017.  For 2 years it performed fine, but over the last 3 months the performance has been dreadful and has required frequent rebooting to get it to function.

 

As guests are bringing more and more devices with them - can the MR200 cope with the load?  We have some 10 wireless access points around the property with DHCP turned off.  If we connect direct to the router, we have seen 68Mbit rates in the past.

 

Thanks,

 

Keith.
 

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Re:Archer MR200(EU)V2
2020-09-24 11:08:11

@klockstone 

Good day.

Thank you very much for your time and patience.

Could you please provide us more details about the dreadful performance, such as unstable connection, extremely slow speed?

And for the 40 users, are they all mobile devices or totally 40 with 10 access points included?

Normally, to keep the good performance, the recommended clients would be up to 32;

 

Thank you very much.

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Re:Archer MR200(EU)V2
2020-09-24 14:29:10

@klockstone 

 

Hi,

Thanks for getting back to me.

 

The 10 wireless access points are spread around the property and are MAC bound to high numbered local IP addresses.  These are not included amongst the 40 or so guests that are likely using the system.  We have one smart TV cabled into the Ethernet that links the WAPs and the guests can have an assortment of smart phones, laptops, 
tablets, smart watches etc.  We've even known guests bring their Amazon Firestick with them.

 

As many as 5 times a day, the system becomes jammed ie totally unresponsive and this can only be cleared by turning the MR200 off and on again.  At other times internet access can be very slow.  FTP is now impossible, whereas a year ago it worked.

 

It would be helpful if the system just slowed down without jamming up.  The term 'Graceful Degradation' comes to mind.

 

We have a Raspberry Pi cabled into the system that calls up a page on a web site every 10 minutes. This enables us to monitor the router and shows us a number of things:

 

1. The Pi sometimes cannot get through and sometimes misses 3 or 4 updates.

2. Three's IP changes regularly.

 

Thanks,

 

Keith.

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