Send/Receive SMS

Send/Receive SMS
Send/Receive SMS
2020-09-21 05:19:56
Model: TL-MR6400
Hardware Version: V4
Firmware Version: 1.7.0 0.9.1 v0001.0

I cannot receive/send SMS with this modem. I am from India and I am using the 'Jio' network to connect to the internet. When I use this SIM card on a mobile device, I have no problem receiving or sending SMS, but on the modem, it doesn't work. "+917012075009" is my SMS sender number. What do I do to receive/send SMS? Thanks in advance.

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#1
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8 Reply
Re:Send/Receive SMS
2020-09-24 08:30:36

@jinceshajan 

Good day.

Sorry for the delay.

If you check on the basic page, Is there any message showing up here?

By the way, what is your current firmware on the modem, the numbers after the build?

How long have you had the device and did it start since out of box

Have you tried to factory reset the modem before?

 

Thank you very much.

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#2
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Re:Send/Receive SMS
2020-09-28 16:48:40

@Sunshine Hey I'm having the same issue with Jio sim.

Router Model - MR6400 V5

Firmware Version - 1.1.0 0.9.1 v0001.0 Build 200511 Rel.43036n,

Bought it a week ago and reset it once because SSID was different than mentioned on the box but resetting took care of that.

If someone has solution, please help.

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#3
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Re:Send/Receive SMS
2020-09-28 16:57:36

@Sunshine 

Good day.

Sorry for the delay.

If you check on the basic page, Is there any message showing up here?

No. There are no messages.

 

By the way, what is your current firmware on the modem, the numbers after the build?

Firmware Version:1.7.0 0.9.1 v0001.0 Build 181214 Rel.49556n 

 

How long have you had the device and did it start since out of box?

I had this device from July 2020 and the issue started since out of box

 

Have you tried to factory reset the modem before?

Yes. I tried it. 

 

Thank you very much.

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#4
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Re:Send/Receive SMS
2020-09-29 01:15:29

@jinceshajan 

Hi,

Thank you very much for your kind reply.

I have noticed that there is a new firmware

TL-MR6400(EU)_V4_190521

https://static.tp-link.com/2019/201912/20191223/TL-MR6400(EU)_V4_190521.zip

Could you please try to update the firmware to have a look?

And let me know whether it helped or not;

 

Thanks a lot.

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#5
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Re:Send/Receive SMS
2020-09-29 14:20:16

@Sunshine

I have updated my firmware version (New Firmware Version:1.10.0 0.9.1 v0001.0 Build 190521 Rel.38696n) as recommended, but still, cannot receive/send SMS. I look forward to your further help.

Thank you

Jince Shajan

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#6
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Re:Send/Receive SMS
2020-10-12 22:01:17

Im having the same issues, cant receive and send sms since out of box tl-mr6400 v4 00000002, with cellular operator 3, in indonesia, and already try update firmware as recommended, but still cant receive and send sms

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#7
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Re:Send/Receive SMS
2020-10-13 01:28:28

@Elthan @@jinceshajan 

Good day.

Thank you very much for your time and patience.

Sorry for the delay.

 Later, I would note down some details and forward your cases to our senior engineers for further assistance and please have a look at your email box;

Thanks a lot.

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#8
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Re:Send/Receive SMS
2021-06-10 18:21:06

@jinceshajan These TP link people just know to lie their customers that they are working on it.I m having similar issue in my MR 100 n I hv already reported multiple times but till now I haven't received any satisfactory response from their side

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#9
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