internet disconnect many times in archer mr 400

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internet disconnect many times in archer mr 400

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internet disconnect many times in archer mr 400
internet disconnect many times in archer mr 400
2020-09-24 15:47:09 - last edited 2020-09-24 15:53:26
Model: Archer MR400  
Hardware Version: V3
Firmware Version: 1.12.0 0.9.1 v0001.0 Build 190730 RC.59984n

my internet is disconnect many times when it is disconnect there is no solution only solution is reboot

i request to tp link company to solve this issue or provide new router to me

here are some images of my router

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#1
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4 Reply
Re:internet disconnect many times in archer mr 400
2020-09-24 15:54:10

@evertech here are the log files

File:
log.txtDownload
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#2
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Re:internet disconnect many times in archer mr 400
2020-09-29 02:46:16

@evertech 

Good day.

Thank you very much for your time and patience.

May I know how long have you had the router and when did the issue start?

Before and after the internet connection dropped, have you check whether the network band changed or not?

And where are you located, who is your internet service provider?

Have you put the sim card into the smartphone or used a different sim card to see if the issue still existed?

 By the way, have you tried the beta firmware which could manually select the network band;

https://static.tp-link.com/2020/202007/20200714/LTE_GATEWAYv3_1.11.0_0.9.1_up_boot(200325)_2020-06-12_15.48.55.zip

 

thanks a lot.

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#3
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Re:internet disconnect many times in archer mr 400
2020-09-29 04:15:11

@Sunshine i purchase this router in 1 september 2018 my hardware is v2 after when is face a issue my router has been changed to hardware v3   

issue if start since last 2 months 

 

Que-Before and after the internet connection dropped, have you check whether the network band changed or not?

ans yes my netbwork band is changed when my net drop

 

Que-And where are you located, who is your internet service provider?

ans airtel

 

Que-Have you put the sim card into the smartphone or used a different sim card to see if the issue still existed?

ans yes it only happened is tp link router yes this problem is happened with all sim cards

 

que- By the way, have you tried the beta firmware which could manually select the network band;

ans ok i will check

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#5
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Re:internet disconnect many times in archer mr 400
2020-09-30 08:46:46

@evertech I have faced this issue with band 1

I used beta firmware which is works fine and the band lock feature is good . please give this feature in updates which is helpful for everyone

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#6
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