Sim card cannot be detected

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2020-10-04 08:08:03 - last edited 2020-10-07 06:09:24

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Sim card cannot be detected

2020-10-04 08:08:03 - last edited 2020-10-07 06:09:24

Model: TL-MR6400

Hardware Version:

Firmware Version:

My wifi router cannot detect simcard. I've rebooted the system, inserted different simcard without any success

I bought this router in April 2020

Please assist

1 Reply

2020-10-16 09:44:57

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Re:Sim card cannot be detected

2020-10-16 09:44:57

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

May I know where are you located?

Have you tried to reset the TL-MR6400 by holding the reset pinhole for 10s?

If still nothing happened, please try to contact the local support team to check for warranty service;

Thanks a lot.