Jio ISP not detecting automatically unlike Airtel and Vodafone [TL-MR100] LTE ROUTER

Jio ISP not detecting automatically unlike Airtel and Vodafone [TL-MR100] LTE ROUTER
Jio ISP not detecting automatically unlike Airtel and Vodafone [TL-MR100] LTE ROUTER
2020-10-24 23:08:32 - last edited 2020-10-29 06:30:35
Model: TL-MR100
Hardware Version: V1
Firmware Version: TL-MR100(EU)_V1_200617

Jio ISP not detecting automatically unlike Airtel and Vodafone [TL-MR100] LTE ROUTER

Showing all network bars on router but not connecting to internet this case is only for JIO sim. [INTERNET ACCESS INDICATOR IS OFF]

 

In case of AIRTEL, it automatically detects isp GIVING ACCESS TO INTERNET [internet access indicator is ON]

 

any ideas what to do ?

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#1
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1 Accepted Solution
Re:Jio ISP not detecting automatically unlike Airtel and Vodafone [TL-MR100] LTE ROUTER-Solution
2020-10-29 06:30:26 - last edited 2020-10-29 06:30:35

@786-RAHUL 

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

When the Jio SIM was installed, if you checked on the modem, was the SIM detected or not?

Have you checked the network type of the Jio SIM to see if it is one of the following types:

4G: FDD-LTE: B1/B3/B5/B7/B8/B20 (2100/1800/850/2600/900/800 MHz)

TDD-LTE: B38/B40/B41 (2600/2300/2500 MHz)

3G: HSPA/UMTS: B1/B5/B8 (2100/850/900 MHz)

 

And if there any IP address under the advanced>status>internet, or just 0.0.0.0?

Thanks a lot.

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#2
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Re:Jio ISP not detecting automatically unlike Airtel and Vodafone [TL-MR100] LTE ROUTER-Solution
2020-10-29 06:30:26 - last edited 2020-10-29 06:30:35

@786-RAHUL 

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

When the Jio SIM was installed, if you checked on the modem, was the SIM detected or not?

Have you checked the network type of the Jio SIM to see if it is one of the following types:

4G: FDD-LTE: B1/B3/B5/B7/B8/B20 (2100/1800/850/2600/900/800 MHz)

TDD-LTE: B38/B40/B41 (2600/2300/2500 MHz)

3G: HSPA/UMTS: B1/B5/B8 (2100/850/900 MHz)

 

And if there any IP address under the advanced>status>internet, or just 0.0.0.0?

Thanks a lot.

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#2
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Re:Jio ISP not detecting automatically unlike Airtel and Vodafone [TL-MR100] LTE ROUTER
2020-11-02 22:07:38

@Sunshine Hello and thanx for r

Sunshine wrote

@786-RAHUL 

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

When the Jio SIM was installed, if you checked on the modem, was the SIM detected or not?

Have you checked the network type of the Jio SIM to see if it is one of the following types:

4G: FDD-LTE: B1/B3/B5/B7/B8/B20 (2100/1800/850/2600/900/800 MHz)

TDD-LTE: B38/B40/B41 (2600/2300/2500 MHz)

3G: HSPA/UMTS: B1/B5/B8 (2100/850/900 MHz)

 

And if there any IP address under the advanced>status>internet, or just 0.0.0.0?

Thanks a lot.

Sunshine wrote

@786-RAHUL 

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

When the Jio SIM was installed, if you checked on the modem, was the SIM detected or not?

Have you checked the network type of the Jio SIM to see if it is one of the following types:

4G: FDD-LTE: B1/B3/B5/B7/B8/B20 (2100/1800/850/2600/900/800 MHz)

TDD-LTE: B38/B40/B41 (2600/2300/2500 MHz)

3G: HSPA/UMTS: B1/B5/B8 (2100/850/900 MHz)

 

And if there any IP address under the advanced>status>internet, or just 0.0.0.0?

Thanks a lot.

Sunshine wrote

@786-RAHUL 

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

When the Jio SIM was installed, if you checked on the modem, was the SIM detected or not?

Have you checked the network type of the Jio SIM to see if it is one of the following types:

4G: FDD-LTE: B1/B3/B5/B7/B8/B20 (2100/1800/850/2600/900/800 MHz)

TDD-LTE: B38/B40/B41 (2600/2300/2500 MHz)

3G: HSPA/UMTS: B1/B5/B8 (2100/850/900 MHz)

 

And if there any IP address under the advanced>status>internet, or just 0.0.0.0?

Thanks a lot.

eplying

yes the sim is decteting

jio in my area supports B3/B5/B40 bands

Hello
My TL-MR100 is working fine with other sim like Airtel, Vodafone but in case of JIO its not detecting ISP automatically i.e. not showing default ISP.

In case of Airtel, all the indicators on my router is ON, with internet access.
Also showing default ISP for Airtel on modem login page in quick setup.

In case of JIO, all the indicators on my router is ON except for the indicator which represents internet [ 2nd indicator from the left].
i.e. my modem is showing network bars on the router but has no access to the internet
Also on the modem login page in quick setup its not detecting ISP for JIO sim automatically.

And in advanced its showing:
ISP null
Network type: 4G LTE
Band: 40
SIM Card Status: SIM card prepared.
Signal Strength: 75%
RSRP: -98dBm
RSRQ: -8dB
SINR: 13

even after such network its not connecting to internet .
please give some update or tell me some tricks to get back my internet connection.

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Re:Jio ISP not detecting automatically unlike Airtel and Vodafone [TL-MR100] LTE ROUTER
2020-11-06 06:28:17

@786-RAHUL 

Good day,

Thank you very much for your time and patience.

Recently, we have released a firmware for the TL-MR100 and please try to update the firmware to have a look:

https://www.tp-link.com/en/support/download/tl-mr100/#Firmware

TL-MR100(EU)_V1_201016

https://static.tp-link.com/2020/202011/20201102/TL-MR100(EU)_V1_201016.zip  

 

Thanks a lot.

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#4
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Re:Jio ISP not detecting automatically unlike Airtel and Vodafone [TL-MR100] LTE ROUTER
2020-11-14 07:47:34
the problem hasn't solved even after firmware update. its still the same as mentioned above. but the firmware has been updated for sure . still not config. JIO sim automatically. but AIRTEL sim is config. automatically .
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#5
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Re:Jio ISP not detecting automatically unlike Airtel and Vodafone [TL-MR100] LTE ROUTER
2020-11-17 12:03:30

@786-RAHUL 

 

Hello, thanks for getting back.

 

We would like to escalate your case to our engineers, and they will help follow it up, if you are willing to do further analysis, please check your inbox and respond.    

 

Good day.

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#6
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Re:Jio ISP not detecting automatically unlike Airtel and Vodafone [TL-MR100] LTE ROUTER
2020-11-21 07:33:35 - last edited 2020-11-21 07:36:23

Same problem here, even after firmware upgrade to 1.3.0 0.9.1 v0001.0 Build 201016 Rel.35768n.  Auto configuration does nothing for Jio.

 

After manual configuration, it says Connected, but no traffic, can not even ping 8.8.8.8

 

ISP: null
SIM Card Status: SIM card prepared.
Network type: 4G LTE
Band: 40
Signal Strength: 100%
RSRP: -96dBm
RSRQ: -11dB
SINR: 8.0dB

 

 

Will be returning the product.

 

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#7
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Re:Jio ISP not detecting automatically unlike Airtel and Vodafone [TL-MR100] LTE ROUTER
2021-02-10 11:40:08

@Sunshine 

Did you find out any solution to this problem?  I have bought one and is facing the same problem, i.e., TL MR - 100 is unable to detect Jio sim automatically.

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#8
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Re:Jio ISP not detecting automatically unlike Airtel and Vodafone [TL-MR100] LTE ROUTER
2021-02-14 19:13:05
  • @eby 
  • LOG IN ROUTER PAGE
  • THEN   ADVANCED>>NETWORK>>INTERNET>>CREATE PROFILE {AT THE BOTTOM} >>CHANGE PROFILE NAME , APN TYPE AND APN AS MENTIONED BELOW
  • CLICK OK AND WAIT YOU WILL BE BROUGHT BACK TTO THIS PAGE. AS BELOW
  • NOW CLICK ON PROFILE NAME AND SELECT THE NAME WHICH YOU JUST CREATED 
  • THEN CLICK ON SAVE BUTTON
  • WAIT FOR A MINUTE AND REBOOT YOUR ROUTER.
  •  
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#9
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Re:Jio ISP not detecting automatically unlike Airtel and Vodafone [TL-MR100] LTE ROUTER
2021-02-14 19:14:03

@Nightingale 

  • LOG IN ROUTER PAGE
  • THEN   ADVANCED>>NETWORK>>INTERNET>>CREATE PROFILE {AT THE BOTTOM} >>CHANGE PROFILE NAME , APN TYPE AND APN AS MENTIONED BELOW
  • CLICK OK AND WAIT YOU WILL BE BROUGHT BACK TTO THIS PAGE. AS BELOW
  • NOW CLICK ON PROFILE NAME AND SELECT THE NAME WHICH YOU JUST CREATED 
  • THEN CLICK ON SAVE BUTTON
  • WAIT FOR A MINUTE AND REBOOT YOUR ROUTER.
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#10
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Re:Jio ISP not detecting automatically unlike Airtel and Vodafone [TL-MR100] LTE ROUTER
2021-02-14 19:27:01

@Sunshine 

  • LOG IN ROUTER PAGE
  • THEN   ADVANCED>>NETWORK>>INTERNET>>CREATE PROFILE {AT THE BOTTOM} >>CHANGE PROFILE NAME , APN TYPE AND APN AS MENTIONED BELOW
  • CLICK OK AND WAIT YOU WILL BE BROUGHT BACK TTO THIS PAGE. AS BELOW
  • NOW CLICK ON PROFILE NAME AND SELECT THE NAME WHICH YOU JUST CREATED 
  • THEN CLICK ON SAVE BUTTON
  • WAIT FOR A MINUTE AND REBOOT YOUR ROUTER.

  • SIR I HAVE FIGURED OUT HOW TO MAKE IT WORK 
  • BUT STILL IT SHOULD BE DETECTING SIM AUTOMATICALLY
  • THAT'S WHY ASKED FOR HELP THAT TIME 
  • EVEN AT THAT TIME I WAS USING THE SAME SETTINGS BUT I WANTED THIS ISSUE TO BE FIXED BY SOME SORT OF UPDATE BUT IT DIDN'T HELPED MUCH
  • ONLY THE BAND SELECTION OPTION IS VERY HELPFUL
  • AT THIS POINT I AM STILL NOT SURE IF THIS IS OPERATORS PROBLEM OR ROUTERS, EVEN SO I EXPECT COMPANY TO FIX IT WITH UPDATE
  • AS IT SIMPLY CLAIMS PLUG AND PLAY, MEANS INSERT YOUR CARD AND START USING THE INTERNET.
  • PLEASE DON'T SKIP THIS MESSAGE AND IF POSSIBLE CONVEY THIS MESSAGE TO HIGHER AUTHORITIES OR DEVELOPERS.
  • 🙏🙏🙏🙏🙏THANKYOU🙏🙏🙏🙏🙏🙏

 

 

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#11
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