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MR600 IP Camera unable to access from mobile phone

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MR600 IP Camera unable to access from mobile phone

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

RoddyM

2020-11-05 16:03:04 - last edited 2020-11-06 02:38:06

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MR600 IP Camera unable to access from mobile phone

2020-11-05 16:03:04 - last edited 2020-11-06 02:38:06

I have been trying to access an ESP HD-IPC camera on a MR600 4G router with an EE sim card from my mobile phone using ESP camera app.

Camera is available on router network and works fine on laptop with ESP HDview software , firmware on router is up to date and as advised by Tp-link DMZ has been enabled on router.

Is there any other settings that are required to be enabled/disabled to allow access to camera from outside world eithr via phone app or laptop software over internet or can I use any other system other than DMZ to access camera.

Camera details as follows

IP address 192.168.1.168

Subnet 255.255.255.0

video port 80

http port 80

rtsp port 554

mac address 00-2A-2A-2D-5C-3F

1 Accepted Solution

Sunshine

2020-11-06 02:37:15 - last edited 2020-11-06 02:38:06

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Re:MR600 IP Camera unable to access from mobile phone-Solution

2020-11-06 02:37:15 - last edited 2020-11-06 02:38:06

@RoddyM

Good day,

Thank you very much for your time and patience.

Have you checked the internet IP address on the Archer MR600?

Is it a public IP or private IP? Or you could check on https://whatismyipaddress.com/ to see if it is the same as the IP on the MR600?

If it is a private one, there would be another firewall that would block the internet data for the camera.

If possible you could require a public IP address and use the OpenVPN on the smartphone to access the camera, which would be more secure than DMZ;

https://www.tp-link.com/support/faq/2482/

Thanks a lot.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

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Sunshine

2020-11-06 02:37:15 - last edited 2020-11-06 02:38:06

Posts: 7375

Helpful: 1224

Solutions: 940

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Re:MR600 IP Camera unable to access from mobile phone-Solution

2020-11-06 02:37:15 - last edited 2020-11-06 02:38:06

@RoddyM

Good day,

Thank you very much for your time and patience.

Have you checked the internet IP address on the Archer MR600?

Is it a public IP or private IP? Or you could check on https://whatismyipaddress.com/ to see if it is the same as the IP on the MR600?

If it is a private one, there would be another firewall that would block the internet data for the camera.

If possible you could require a public IP address and use the OpenVPN on the smartphone to access the camera, which would be more secure than DMZ;

https://www.tp-link.com/support/faq/2482/

Thanks a lot.

MR600 IP Camera unable to access from mobile phone

MR600 IP Camera unable to access from mobile phone

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