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Archer AX11000 - logging

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Archer AX11000 - logging

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Archer AX11000 - logging
Archer AX11000 - logging
2020-12-16 07:58:56
Model: Archer AX11000  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20200716 rel.84595(4555)

Morning,

 

I have had this router for a while now and it has always performed great, but a recent issue has given me cause to look at the logs, hence spotting this issue.

Issue:

 

  • Time and date stamps in the logs are incorrect
  • e.g. Current Time is 2020-12-16 07:55:35 but logs display something like 2020-07-14 00:00:30 for an event (router reboot) that occurred just 5 minutes ago
  • I have verified that the correct local Time and Date on the router is set correctly, updated via NTP

 

Expected Behaviour:

 

  • Logging on device should be in sync with local set time for all events
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#1
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7 Reply
Re:Archer AX11000 - logging
2020-12-25 11:53:07

@kwoolley 

 

Hello, from what you've described, it seems that the AX11000 was rebooting during midnight, when the router reboots the system time will show the firmware build time until the router connects to the internet fine.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Archer AX11000 - logging
2020-12-25 17:32:57

@Kevin_Z 

 

Hmm, that is odd.

 

The issue I have described in my other thread has just occurred at 17:19 local time, so not midnight. I will try and send the logs to support.

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#3
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Re:Archer AX11000 - logging
2020-12-25 17:42:49

@Kevin_Z logs are totally empty.

 

kwoolley wrote

@Kevin_Z 

 

Hmm, that is odd.

 

The issue I have described in my other thread has just occurred at 17:19 local time, so not midnight. I will try and send the logs to support.

 

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#4
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Re:Archer AX11000 - logging
2020-12-28 01:29:32

@kwoolley 

 

The router rebooting will clear the system log.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#5
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Re:Archer AX11000 - logging
2020-12-28 07:21:52

@Kevin_Z thanks!

 

So the router must be crashing and rebooting itself, because I don't have the option set to automatically reboot with specific cadence.

 

However, logs are completely empty and I'd expect to see some startup messages in the logs?

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#6
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Re:Archer AX11000 - logging
2020-12-28 08:48:27

@kwoolley 

 

Is the internet on the AX11000 working or not? Is there still no log at all?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#7
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Re:Archer AX11000 - logging
2020-12-28 09:14:15

@Kevin_Z hi, I detail this in my other thread :-)

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#8
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