Archer T4U V3 disconnects on Windows 10 but still shows conencted

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Archer T4U V3 disconnects on Windows 10 but still shows conencted

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer T4U V3 disconnects on Windows 10 but still shows conencted
Archer T4U V3 disconnects on Windows 10 but still shows conencted
2021-01-08 09:46:17
Model: Archer T4U  
Hardware Version:
Firmware Version:

I purchased Archer T4U V3 1.5 months ago. I am pleased with the performance when it is working. Sometimes it stops working, but Windows 10 still shows it is connected to my router, and there is an internet connection. When I tried to open a webpage, I can't connect to anywhere. If I restart my computer or disable/enable the dongle, it starts working again.

 

I think there is no problem with my router. There is a Macbook, an Android phone, and an Android TV box in my house, which uses the same router wirelessly without any problem. Before Archer T4U V3, I was using another 5GHZ supporting dongle without any problem.

How can I diagnose this problem?

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Re:Archer T4U V3 disconnects on Windows 10 but still shows conencted
2021-01-22 07:39:12

@rustumirstor 

 

Hi, when it shows connected but no internet, is there a valid IP address on the Windows 10? You may check it as the below:

Press “Windows key+ R”, then there will be a “run” box, input Control Panel and press enter, right click on “Wi-Fi”, go to Status”, then "Details", show me the screenshot.

 

If there is a valid IP address, try to run a ping command on the computer, ping the gateway as this, also show us the  screenshot:

https://www.tp-link.com/support/faq/425/

 

Then ping www.google.com, show us the result as well, thanks.

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Re:Archer T4U V3 disconnects on Windows 10 but still shows conencted
2021-01-22 10:46:53

Hi @Kevin_Z ,

 

I got tired of this problem and returned it 2 days ago.

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Re:Archer T4U V3 disconnects on Windows 10 but still shows conencted
2021-01-22 11:46:53

@rustumirstor 

 

Oh, I see, sorry for all inconvenience caused.sad

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