Home

Forums

Stories

Knowledge Base

Home Network Community > Cable Modem&Routers > TP Link XR500V

< Cable Modem&Routers

TP Link XR500V

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TP Link XR500V

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TP Link XR500V

Rwin

2021-01-18 13:49:08

Posts: 4

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2021-01-17

TP Link XR500V

2021-01-18 13:49:08

Hi,

I purchased a couple days ago tplink xr500v ,I tried to set it up but it fails to get internet working ,( stuck at initialling and connecting) .

Vlan and pppoe settings are correct but some how the new firmware that came with my unit doesn't work .

My friend bought his router last year and it's working perfectly.

Goin serial is registered correctly (Huawei) but internet is not working.

can you please provide me the old version or help me the get mine working

firmware: 1.1.0 0.8.0 v5009.0 Build 191203 Rel.70672n

3 Reply

Kevin_Z

2021-01-27 06:41:04

Posts: 21605

Helpful: 5050

Solutions: 2546

Stories: 21

Registered: 2018-12-24

Re:TP Link XR500V

2021-01-27 06:41:04

@Rwin

Hello, thanks for posting on the TL-Link Community.

Archer XR500v is a customized version for Service Providers in the local market, which means the firmware of the router might be self-designed by your ISP.

Generally, the support for this customized version is thus covered by your ISP, and we suggest you contact your ISP to troubleshoot.

Have a nice day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

pmalis

LV1

2021-11-17 14:15:11

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-11-17

Re:TP Link XR500V

2021-11-17 14:15:11

@Kevin_Z Hello,

I have bought XR500V just in a shop for its voip functionality to use it on my home network and was told by TPLINK support that it is possible to use it without GPON WAN.

However current firmware does not allow to use anything else for wan than GPON.

My Firmware Version:1.1.0 0.8.0 v5009.0 Build 180901 Rel.55568n Hardware Version:Archer XR500v v1 00000000.

Can I have latest version of firmware, please?

INDGRSK

LV1

2022-04-09 06:37:49

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2022-04-09

Re:TP Link XR500V

2022-04-09 06:37:49

@Rwin

Good Morning,

Yes Myself is facing the same the problem, did you find any solution for this...we have been facing this hardship & no one from the Technical team have the knowledge to rectify this.

TP Link XR500V

TP Link XR500V

Information

Voters 0

Tags