TP Link XR500V

TP Link XR500V
TP Link XR500V
2021-01-18 13:49:08

Hi,

 

I purchased a couple days ago tplink xr500v ,I tried to set it up but it fails to get internet working ,( stuck at initialling and connecting) .

 

Vlan and pppoe settings are correct but some how the new firmware that came with my unit doesn't work .

 

My friend bought his router last year and it's working perfectly.

 

Goin serial is registered correctly (Huawei) but internet is not working.

 

can you please provide me the old version or help me the get mine working 

firmware: 1.1.0 0.8.0 v5009.0 Build 191203 Rel.70672n

 

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Re:TP Link XR500V
2021-01-27 06:41:04

@Rwin 

 

Hello, thanks for posting on the TL-Link Community.

 

Archer XR500v is a customized version for Service Providers in the local market, which means the firmware of the router might be self-designed by your ISP.

 

Generally, the support for this customized version is thus covered by your ISP, and we suggest you contact your ISP to troubleshoot.

 

Have a nice day.

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