AX 50 can't get ip from my modem (Solved)

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2021-01-26 15:50:29 - last edited 2021-01-26 18:06:15

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Registered: 2021-01-26

AX 50 can't get ip from my modem (Solved)

2021-01-26 15:50:29 - last edited 2021-01-26 18:06:15

Model: Archer AX50

Hardware Version: V1

Firmware Version: 1.0.8

I bought AX 50 today and when i connect my modem to my router, my router can't get ip from my dsl modem. Here is the picture.

Edit: I plugged ethernet cable LAN port instead of WAN on modem and problem is solved.

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2021-01-26 16:41:04

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Registered: 2020-05-01

Re:AX 50 can't get ip from my modem

2021-01-26 16:41:04

Hi,

Was this working before with another router connected to your DSL modem?

Is your DSL modem a pure modem or a router with built-in modem?

Did your ISP provide something like username and password with your contract details?