TL-WA854RE cuts in conversations using Microsoft Teams.

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TL-WA854RE cuts in conversations using Microsoft Teams.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-WA854RE cuts in conversations using Microsoft Teams.
TL-WA854RE cuts in conversations using Microsoft Teams.
2021-03-16 09:00:03
Model: TL-WA850RE  
Hardware Version: V1
Firmware Version: 3.14.8 Build 140827 Rel 34191n

Good morning. I have just installed a TL-WA854RE model in my home. Internet navigations with Chrome browser works fine, but when I use the connection for a Video Call with Microsoft Teams , micro cuts occurs in the conversation and it is not possible to follow it clearly.

 

Anyone knows if there is a configuration parameter in the Range Extender that I have to customize to solve this?. The wifi Range is good, there is 4 points leds switched on.

 

I saw that there is some firmware available but I do not know which one I have to apply or if the last one includes the other ones

In the product label I found this code:  TL-WA854RE(EU) Ver:1.2    and in the configuration web page this firmware:  3.14.8 Build 140827 Rel 34191n

Could I have to apply the following firmware in this order?: TL-WA854RE_V1_140401 + TL-WA854RE(EU)_V1_140827 + TL-WA854RE_V1_150820

Or only the last one, the TL-WA854RE_V1_150820 includes all the firmware, is it cumulative?

 

Thanks in advance.

Oscar.

 

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Re:TL-WA854RE cuts in conversations using Microsoft Teams.
2021-03-16 13:27:00
I have applied the last patch and I change the bandwith from Auto to 20Mhz and now the connection run quite better, but continues the micro-cuts using Microsoft Teams. Internet navigation using a browser its very good, but the problem is using Microsoft Teams calls (with and without video). I saw in the monitor that I do not use mora than 2 or 3 Mbps, and the status is Wireless Rate To Main Router/AP: 144.4Mbps. Someone uses this kind of range extender with Microsoft Teams or Zoom?.
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