@Kevin_Z 

 

I have around 13 devices. Most of them are smart devices(lamps, cleaning robot, air purifiers), 3 phones , 2 computers , NAS and Nvidia Shield TV. Through the day i have two children with online class. There is no heavy activity. I haven't modem. My network provider is optical - media convertor. I need someone to explain the LOG. The problem is there. I can't remember the previous firmware version.

@Kevin_Z 

.

I have the same situation.Number of clients wired and wifi is 32.In thew near futture will be around 60.

Archer C6U updated with last firmeware.

 

 

Log file had 63 pages!!! its seams thet record one line on each 6 seconds. Interesting is that the router is not 3g or 4g.

 

@Kevin_Z 

 

Hi Kevin / @Mihai_RO ,

 

How was the issue fixed? Seems I have same issue, if no fix is found I'm thinking to return the device. It seems for me it is somehow device dependent. There are about 7 devices connected tl the router and only 3 (two samsung phones and one laptop with intel wifi card) have the issue with "No Internet" while device still connected to wifi. Issue is only fixed with router restart (not with device reconnecting to wifi network). Even tried with custom dns server (on laptop), disabled Mesh, and IPv6, and Smart Connect. Also same as with Mihai the syatem log fills like crazy.

Samsung s10e Samsung A3 2017 Lenovo Thinkpad T480 (Intel AC 8265) All on 5ghz network. Changed the configuration from Wpa2/3 with AES to Wpa1/2 with Auto. Channel does not influence (switched to several both for 5g and 2.4g). Also changing the wpa version did not change. 5-6 times a day I get No Internet, ping shows "general failure" on windows pc, while network remains connected (ip assigned). Disabling mesh or ipv6 (read on another forum this might be the issue) also did not influence this behavior. When on No internet on PC if I switch to the 2.4ghz network, still I get the No Internet. Now reverted from 1.0.4 fir.ware to previous 1.0.2 (without mesh and wpa3) and at least from morning until now did not get any No Internet, will monitor. Qualcomm based phones have no issues (Oneplus 7 Pro, ZTE Axon 7...)

@dr3am.r 

 

Hi Team,

 

Is there an update to this issue ? I have a brand new router, and hit this type of issues like "no internet connection" ?

After observing the issue for some time, all devices connecting to the router exibit this issue. So all devices connect properly initiall thus getting IP from router, then after some time the "no internet connection" is seen while device still connected to wifi. Only restart of router fixes the issue, not even switching bands from 5 to 2.4ghz and other way round.

Also internet on router end is always working as not all devices connected to wifi see same issue at same time. While for example on laptop I see "no internet connection" on my phone internet still working fine, until I see something similar also on phone with no internet.

Is there any beta firmware or some newer one where this issue is fixed ? I am on latest one Archer C6U(EU)_V1_201230  with Mesh disabled as seen on another C6 forum. Please help figure this out, as router functions good while it functions. Never seen this type of issues with any of previous TP-Link routers, and this issue seems clearly a firmware issue.